Assignee
FRESHWORKS INC
US·20 granted patents·12 pending applications·12 citations·filing 2017–2024
Top patents by PatentIndex Score
32 records- 0184US10963814B2Noise reduction and smart ticketing for social media-based communication systemsFRESHWORKS INC·Filed 2017·Granted Mar 30, 2021·4 cites·17 claims
- 0278US11567841B1Database systemFRESHWORKS INC·Filed 2021·Granted Jan 31, 2023·2 cites·15 claims
- 0375US11397755B2Incremental clusteringFRESHWORKS INC·Filed 2020·Granted Jul 26, 2022·2 cites·17 claims
- 0474US12101256B1Managing connections in a multi-tenancy computing environmentFRESHWORKS INC·Filed 2023·Granted Sep 24, 2024·2 cites·20 claims
- 0566US2026094057A1Asynchronous, scalable and customizable model serving over pipesFRESHWORKS INC·Filed 2024·Application pending·0 cites
- 0658US11809456B2Incremental clusteringFRESHWORKS INC·Filed 2022·Granted Nov 7, 2023·0 cites·18 claims
- 0758US11328217B2Noise reduction and smart ticketing for social media-based communication systemsFRESHWORKS INC·Filed 2017·Granted May 10, 2022·0 cites·18 claims
- 0856US2025373682A1Optimal load balancing through uniform consistent hashing of linear dataFRESHWORKS INC·Filed 2024·Application pending·0 cites
- 0955US10798029B2System and apparatus for generation of multiple automated ephemeral chat messagesFRESHWORKS INC·Filed 2017·Granted Oct 6, 2020·1 cites·18 claims
- 1055US2026093457A1Application template generationFRESHWORKS INC·Filed 2024·Application pending·0 cites
- 1154US10671402B2Shadow channel message broadcastingFRESHWORKS INC·Filed 2017·Granted Jun 2, 2020·1 cites·16 claims
- 1254US2025373731A1Method and process for optimal agent allocationFRESHWORKS INC·Filed 2024·Application pending·0 cites
- 1353US12536373B2Token optimization in generative large language model learning (LLM) interactionsFRESHWORKS INC·Filed 2024·Granted Jan 27, 2026·0 cites·20 claims
- 1453US2024330777A1Automated group of associated alertsFRESHWORKS INC·Filed 2023·Application pending·0 cites
- 1548US2024354497A1Processing User Queries for a Virtual AgentFRESHWORKS INC·Filed 2023·Application pending·0 cites
- 1647US12580882B2Electronic messaging communication delivery methodFRESHWORKS INC·Filed 2023·Granted Mar 17, 2026·0 cites·18 claims
- 1746US12001468B1Key-value information extraction from unstructured dataFRESHWORKS INC·Filed 2023·Granted Jun 4, 2024·0 cites·20 claims
- 1844US12418411B2Auto expiring multi-tenant multi-entity sliding window event counterFRESHWORKS INC·Filed 2024·Granted Sep 16, 2025·0 cites·20 claims
- 1944US11086913B2Named entity recognition from short unstructured textFRESHWORKS INC·Filed 2018·Granted Aug 10, 2021·0 cites·21 claims
- 2044US2026087245A1Configuration-driven conversational artificial intelligence (ai) for task completionFRESHWORKS INC·Filed 2024·Application pending·0 cites
- 2142US2024403903A1Predicting customer churn from multi-product dataFRESHWORKS INC·Filed 2023·Application pending·0 cites
- 2241US2024161016A1Objective detection in a multi-tenant lead scoring systemFRESHWORKS INC·Filed 2022·Application pending·0 cites
- 2341US2024169217A1Pooling and rankingFRESHWORKS INC·Filed 2022·Application pending·0 cites
- 2440US11348149B2System and method for identification and prediction of positive business leads through lead scoringFRESHWORKS INC·Filed 2017·Granted May 31, 2022·0 cites·20 claims
- 2540US10951553B2Updatable message channels/topics for customer service interactionFRESHWORKS INC·Filed 2018·Granted Mar 16, 2021·0 cites·16 claims
- 2640US10785182B2Automatic annotation of social media communications for noise cancellationFRESHWORKS INC·Filed 2018·Granted Sep 22, 2020·0 cites·19 claims
- 2740US2026039584A1Generative artificial intelligence (ai) integration toolFRESHWORKS INC·Filed 2024·Application pending·0 cites
- 2839US2019139054A1System and method for mapping tickets between customer-facing agents, specialized agents and agent groupsFRESHWORKS INC·Filed 2018·Application pending·0 cites
- 2935US11954436B2Automatic extraction of situationsFRESHWORKS INC·Filed 2021·Granted Apr 9, 2024·0 cites·20 claims
- 3033US11586597B2Integrated system for entity deduplicationFRESHWORKS INC·Filed 2020·Granted Feb 21, 2023·0 cites·21 claims
- 3128US11669375B2Dynamic load-balance of multi-channel requestsFRESHWORKS INC·Filed 2020·Granted Jun 6, 2023·0 cites·19 claims
- 3225US11757953B2Online collaboration platform for collaborating in contextFRESHWORKS INC·Filed 2018·Granted Sep 12, 2023·0 cites·21 claims
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Counts cover granted patents and pending applications in the PatentIndex corpus. How scoring works →