Inventor · disambiguated record
Blake Jay Riley
Also filed as: RILEY BLAKE JAY
12 granted patents·2 pending applications·244 citations·filing 2017–2024
92Inventor score
Top patents by PatentIndex Score
14 records- 0198US10116800B1Techniques for behavioral pairing in a contact center systemAFINITI LTD·Filed 2018·Granted Oct 30, 2018·35 cites·15 claims
- 0298US9942405B1Techniques for behavioral pairing in a contact center systemAFINITI LTD·Filed 2017·Granted Apr 10, 2018·50 cites·18 claims
- 0398US9930180B1Techniques for behavioral pairing in a contact center systemAFINITI LTD·Filed 2017·Granted Mar 27, 2018·86 cites·18 claims
- 0497US10404861B2Techniques for behavioral pairing in a contact center systemAFINITI EUROPE TECH LTD·Filed 2019·Granted Sep 3, 2019·32 cites·25 claims
- 0597US10284727B2Techniques for behavioral pairing in a contact center systemAFINITI EUROPE TECH LTD·Filed 2018·Granted May 7, 2019·34 cites·15 claims
- 0692US11218597B2Techniques for behavioral pairing in a contact center systemAFINITI LTD·Filed 2020·Granted Jan 4, 2022·2 cites·21 claims
- 0791US10834263B2Techniques for behavioral pairing in a contact center systemAFINITI EUROPE TECH LTD·Filed 2020·Granted Nov 10, 2020·2 cites·28 claims
- 0886US10659613B2Techniques for behavioral pairing in a contact center systemAFINITI EUROPE TECH LTD·Filed 2019·Granted May 19, 2020·3 cites·29 claims
- 0978US11647119B2Techniques for behavioral pairing in a contact center systemAFINITI LTD·Filed 2021·Granted May 9, 2023·0 cites·21 claims
- 1075US12341928B2Contact center systemAFINITI AI LTD·Filed 2023·Granted Jun 24, 2025·0 cites·18 claims
- 1169US11595522B2Techniques for workforce management in a contact center systemAFINITI LTD·Filed 2021·Granted Feb 28, 2023·0 cites·25 claims
- 1259US11831808B2Contact center systemAFINITI LTD·Filed 2022·Granted Nov 28, 2023·0 cites·35 claims
- 1356US2025047789A1Techniques for benchmarking pairing strategies in a contact center systemAFINITI LTD·Filed 2024·Application pending·0 cites
- 1447US2025365367A1Computer-implemented systems and methods for evaluating contact center performance using simulated contact-agent pairingsAFINITI AI LTD·Filed 2023·Application pending·0 cites
Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →