Inventor · disambiguated record
Stanislav V. Zgardovski
Also filed as: ZGARDOVSKI STANISLAV · ZGARDOVSKI STANISLAV V
16 granted patents·4 pending applications·55 citations·filing 2001–2016
91Inventor score
Files withGENESYS TELECOMM LAB INC8GENESYS TELECOMMUNICATIONS LABORATORIES INC4ZGARDOVSKI STANISLAV V3SHASHKOV GEORGIY N2SHASHKOV GEORGIY1
Top patents by PatentIndex Score
20 records- 0191US8363819B2Collaboration system and methodGENESYS TELECOMM LAB INC·Filed 2010·Granted Jan 29, 2013·17 cites·20 claims
- 0282US8238543B2System and methods for predicting future agent readiness for handling an interaction in a call centerSHASHKOV GEORGIY N·Filed 2009·Granted Aug 7, 2012·8 cites·13 claims
- 0378US8660258B2System and methods for selecting a dialing strategy for placing an outbound callZYARKO VADIM·Filed 2009·Granted Feb 25, 2014·7 cites·26 claims
- 0477US8879719B2Collaboration system and methodGENESYS TELECOMM LAB INC·Filed 2012·Granted Nov 4, 2014·3 cites·10 claims
- 0574US9866691B2System and methods for predicting future agent readiness for handling an interaction in a call centerGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2016·Granted Jan 9, 2018·2 cites·17 claims
- 0673US9374467B2Collaboration system and methodGENESYS TELECOMM LAB INC·Filed 2014·Granted Jun 21, 2016·2 cites·20 claims
- 0768US9374466B2System and methods for predicting future agent readiness for handling an interaction in a call centerGENESYS TELECOMM LAB INC·Filed 2014·Granted Jun 21, 2016·1 cites·20 claims
- 0866US9118762B2System and methods for selecting a dialing strategy for placing an outbound callGENESYS TELECOMM LAB INC·Filed 2014·Granted Aug 25, 2015·1 cites·13 claims
- 0965US6920441B2Method and apparatus for building communication between agent desktop scripting applications and an outbound call software suite within a telecommunications centerGENESYS TELECOMM LAB INC·Filed 2001·Granted Jul 19, 2005·11 cites·25 claims
- 1064US9729715B2System and methods for selecting a dialing strategy for placing an outbound callGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Granted Aug 8, 2017·1 cites·20 claims
- 1164US8798257B2System and methods for predicting future agent readiness for handling an interaction in a call centerSHASHKOV GEORGIY N·Filed 2012·Granted Aug 5, 2014·1 cites·20 claims
- 1261US8588401B2Method for automated handling of outbound contacts requiring assured connection to a live agentZGARDOVSKI STANISLAV V·Filed 2011·Granted Nov 19, 2013·1 cites·16 claims
- 1359US9197750B2Method for automated handling of outbound contacts requiring assured connection to a live agentGENESYS TELECOMM LAB INC·Filed 2014·Granted Nov 24, 2015·0 cites·20 claims
- 1457US8971521B2Method for automated handling of outbound contacts requiring assured connection to a live agentGENESYS TELECOMM LAB INC·Filed 2013·Granted Mar 3, 2015·0 cites·20 claims
- 1553US2012224682A1System for Automatic Assignment of Agents in Inbound and Outbound CampaignsZGARDOVSKI STANISLAV V·Filed 2012·Application pending·0 cites
- 1652US9894202B2Method for automated handling of outbound contacts requiring assured connection to a live agentGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Granted Feb 13, 2018·0 cites·22 claims
- 1752US9729716B2Collaboration system and methodGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2016·Granted Aug 8, 2017·0 cites·19 claims
- 1849US2012101867A1System for Automatic Assignment of Agents in Inbound and Outbound CampaignsZGARDOVSKI STANISLAV V·Filed 2010·Application pending·0 cites
- 1945US2009168991A1Method and System for Dynamic Tracking and Assignment of Agent Resources within a Contact CenterZGARDOVSKI STANISLAV·Filed 2007·Application pending·0 cites
- 2039US2014149168A1Outbound dialing paceSHASHKOV GEORGIY·Filed 2012·Application pending·0 cites
Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →