Inventor · disambiguated record
Robert Harpley
Also filed as: HARPLEY ROBERT
11 granted patents·8 pending applications·6 citations·filing 2018–2023
81Inventor score
Files withVirtual Hold Technology Solutions LLC19
Top patents by PatentIndex Score
19 records- 0187US11394830B2System and method for hybrid callback management with biometric authenticationVirtual Hold Technology Solutions LLC·Filed 2021·Granted Jul 19, 2022·2 cites·12 claims
- 0285US11032424B2System and method for hybrid callback management and failure recoveryVirtual Hold Technology Solutions LLC·Filed 2020·Granted Jun 8, 2021·2 cites·4 claims
- 0384US11522997B2System and method for hybrid callback management and failure recoveryVirtual Hold Technology Solutions LLC·Filed 2021·Granted Dec 6, 2022·2 cites·4 claims
- 0462US11659090B2System and method for hybrid callback management with biometric authenticationVirtual Hold Technology Solutions LLC·Filed 2022·Granted May 23, 2023·0 cites·12 claims
- 0562US11641423B2System and method for callback management with alternate site routing and callback pacingVirtual Hold Technology Solutions LLC·Filed 2022·Granted May 2, 2023·0 cites·6 claims
- 0660US11418650B2System and method for callback management with alternate site routing and callback pacingVirtual Hold Technology Solutions LLC·Filed 2021·Granted Aug 16, 2022·0 cites·6 claims
- 0759US11595524B2System and method for callback management utilizing smart callbacksVirtual Hold Technology Solutions LLC·Filed 2022·Granted Feb 28, 2023·0 cites·2 claims
- 0856US11394829B2System and method for callback management utilizing smart callbacksVirtual Hold Technology Solutions LLC·Filed 2021·Granted Jul 19, 2022·0 cites·2 claims
- 0955US2019028588A1System and method for assisting customers in accessing appropriate customer service options related to a company's products or servicesVirtual Hold Technology Solutions LLC·Filed 2018·Application pending·0 cites
- 1054US11792323B2System and method for user, device, and transaction authentication utilizing smart contractsVirtual Hold Technology Solutions LLC·Filed 2023·Granted Oct 17, 2023·0 cites·20 claims
- 1154US11706342B2System and method for hybrid callback managementVirtual Hold Technology Solutions LLC·Filed 2022·Granted Jul 18, 2023·0 cites·12 claims
- 1251US11792324B2System and method for hybrid callback management with transparent user authenticationVirtual Hold Technology Solutions LLC·Filed 2023·Granted Oct 17, 2023·0 cites·8 claims
- 1350US2023188647A1System and method for callback management utilizing smart callbacksVirtual Hold Technology Solutions LLC·Filed 2023·Application pending·0 cites
- 1449US2023370550A1System and method for hybrid callback management utilizing conversational botsVirtual Hold Technology Solutions LLC·Filed 2023·Application pending·0 cites
- 1548US2023308546A1System and methods for hybrid callback management using a callback cloud with call participant authenticationVirtual Hold Technology Solutions LLC·Filed 2023·Application pending·0 cites
- 1648US2023224408A1System and method for callback management with alternate site routing and context-aware callback pacingVirtual Hold Technology Solutions LLC·Filed 2023·Application pending·0 cites
- 1748US2023308545A1System and method for callback management with alternate site routing, skill-based matching, and callback pacingVirtual Hold Technology Solutions LLC·Filed 2023·Application pending·0 cites
- 1841US2020304641A1System and method for hybrid callback management and failure recoveryVirtual Hold Technology Solutions LLC·Filed 2020·Application pending·0 cites
- 1941US2020382643A1System and method for hybrid callback management and failure recoveryVirtual Hold Technology Solutions LLC·Filed 2020·Application pending·0 cites
Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →