Inventor · disambiguated record
Shai Berger
Also filed as: BERGER SHAI
18 granted patents·32 citations·filing 2008–2022
91Inventor score
Top patents by PatentIndex Score
18 records- 0189US10419610B2System and method for omnichannel user engagement and responseDAHAN JEAN DAVID·Filed 2017·Granted Sep 17, 2019·9 cites·15 claims
- 0286US11889025B1System and method for replacing hold-time with a call-back in a contact center environmentFONCLOUD INC·Filed 2022·Granted Jan 30, 2024·1 cites·20 claims
- 0382US8515028B2System and method for externally mapping an Interactive Voice Response menuBERGER SHAI·Filed 2009·Granted Aug 20, 2013·8 cites·16 claims
- 0475US9386151B2System and method for replacing hold-time with a call-back in a contact center environmentFONCLOUD INC·Filed 2014·Granted Jul 5, 2016·2 cites·8 claims
- 0574US8908847B2System and method for deep dialing phone systemsBERGER SHAI·Filed 2009·Granted Dec 9, 2014·4 cites·27 claims
- 0669US11283926B2System and method for omnichannel user engagement and responseFONCLOUD INC·Filed 2020·Granted Mar 22, 2022·0 cites·20 claims
- 0768US10904384B2System and method for omnichannel user engagement and responseFONCLOUD INC·Filed 2019·Granted Jan 26, 2021·1 cites·20 claims
- 0865US9288316B2System and method for eliminating hold-time in phone callsBERGER SHAI·Filed 2009·Granted Mar 15, 2016·2 cites·22 claims
- 0963US10819853B2System and method for replacing hold-time with a call back in a contact center environmentFONCLOUD INC·Filed 2019·Granted Oct 27, 2020·0 cites·11 claims
- 1061US9270817B2Method for determining the on-hold status in a callBIGUE JASON P·Filed 2008·Granted Feb 23, 2016·2 cites·16 claims
- 1160US11470197B2System and method for replacing hold-time with a call-back in a contact center environmentFONCLOUD INC·Filed 2019·Granted Oct 11, 2022·0 cites·26 claims
- 1259US10484543B2System and method for replacing hold-time with a call back in a contact center environmentFONCLOUD INC·Filed 2018·Granted Nov 19, 2019·0 cites·10 claims
- 1357US9014351B2System and method for deep dialing phone systemsFONCLOUD INC·Filed 2014·Granted Apr 21, 2015·0 cites·27 claims
- 1456US8774373B2System and method for externally mapping an interactive voice response menuFONCLOUD INC·Filed 2013·Granted Jul 8, 2014·0 cites·20 claims
- 1556US8605868B2System and method for externally mapping an interactive voice response menuFONCLOUD INC·Filed 2013·Granted Dec 10, 2013·0 cites·36 claims
- 1655US10284726B2System and method for replacing hold-time with a call-back in a contact center environmentFONCLOUD INC·Filed 2016·Granted May 7, 2019·0 cites·20 claims
- 1754US11889023B2System and method for omnichannel user engagement and responseFONCLOUD INC·Filed 2022·Granted Jan 30, 2024·0 cites·20 claims
- 1853US8111257B2System and method for the generation of navigation graphs in real-timeAXELROD RAMON·Filed 2008·Granted Feb 7, 2012·3 cites·20 claims
Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →