Inventor · disambiguated record
Baiju D. Mandalia
Also filed as: MANDALIA BAIJU · MANDALIA BAIJU D · MANDALIA BAIJU DHIRAJLAL
114 granted patents·25 pending applications·3,633 citations·filing 1988–2022
99Inventor score
Top patents by PatentIndex Score
139 records- 0197US6028917AAccess to extended telephone services via the internetIBM·Filed 1997·Granted Feb 22, 2000·306 cites·10 claims
- 0296US8139730B2Integrating an IVR application within a standards based application serverDA PALMA WILLIAM V·Filed 2005·Granted Mar 20, 2012·181 cites·20 claims
- 0396US7827288B2Model autocompletion for composite services synchronizationIBM·Filed 2005·Granted Nov 2, 2010·51 cites·17 claims
- 0495US4991133ASpecialized communications processor for layered protocolsIBM·Filed 1988·Granted Feb 5, 1991·246 cites·18 claims
- 0593US8000969B2Inferring switching conditions for switching between modalities in a speech application environment extended for interactive text exchangesNUANCE COMMUNICATIONS INC·Filed 2006·Granted Aug 16, 2011·28 cites·16 claims
- 0693US7706521B2Standards based agent desktop for use with an open contact center solutionIBM·Filed 2007·Granted Apr 27, 2010·31 cites·18 claims
- 0793US4991169AReal-time digital signal processing relative to multiple digital communication channelsIBM·Filed 1988·Granted Feb 5, 1991·330 cites·14 claims
- 0891US10171300B2Automatic redistribution of virtual machines as a growing neural gasIBM·Filed 2015·Granted Jan 1, 2019·23 cites·16 claims
- 0991US9317501B2Data security system for natural language translationIBM·Filed 2015·Granted Apr 19, 2016·12 cites·22 claims
- 1091US8654937B2System and method for call center agent quality assurance using biometric detection technologiesAGAPI CIPRIAN·Filed 2005·Granted Feb 18, 2014·22 cites·23 claims
- 1189US10237238B2Regional firewall clustering in a networked computing environmentIBM·Filed 2017·Granted Mar 19, 2019·6 cites·20 claims
- 1289US8874447B2Inferring switching conditions for switching between modalities in a speech application environment extended for interactive text exchangesDA PALMA WILLIAM V·Filed 2012·Granted Oct 28, 2014·13 cites·17 claims
- 1389US7529540B2Method and system for invoking push-to-service offeringsIBM·Filed 2005·Granted May 5, 2009·23 cites·1 claims
- 1489US6546082B1Method and apparatus for assisting speech and hearing impaired subscribers using the telephone and central officeIBM·Filed 2000·Granted Apr 8, 2003·78 cites·18 claims
- 1589US5634099ADirect memory access unit for transferring data between processor memories in multiprocessing systemsIBM·Filed 1994·Granted May 27, 1997·178 cites·10 claims
- 1688US6721403B1Global delivery of radio broadcasts via public telephone networksIBM·Filed 2000·Granted Apr 13, 2004·50 cites·10 claims
- 1788US6278704B1Extended telephone services via telephone lines shared for standard telephony and internet accessIBM·Filed 1997·Granted Aug 21, 2001·203 cites·11 claims
- 1888US5907598AMultimedia web page applications for AIN telephonyIBM·Filed 1997·Granted May 25, 1999·193 cites·8 claims
- 1987US8675859B2Implementing a contact center using open standards and non-proprietary componentsMANDALIA BAIJU D·Filed 2012·Granted Mar 18, 2014·9 cites·20 claims
- 2087US8204182B2Dialect translator for a speech application environment extended for interactive text exchangesDA PALMA WILLIAM V·Filed 2006·Granted Jun 19, 2012·17 cites·53 claims
- 2187US6337899B1Speaker verification for authorizing updates to user subscription service received by internet service provider (ISP) using an intelligent peripheral (IP) in an advanced intelligent network (AIN)IBM·Filed 1998·Granted Jan 8, 2002·151 cites·24 claims
- 2286US7921214B2Switching between modalities in a speech application environment extended for interactive text exchangesIBM·Filed 2006·Granted Apr 5, 2011·19 cites·21 claims
- 2386US7184539B2Automated call center transcription servicesIBM·Filed 2003·Granted Feb 27, 2007·55 cites·23 claims
- 2486US6381320B1Access to extended telephone services via the internetIBM·Filed 1999·Granted Apr 30, 2002·70 cites·18 claims
- 2586US6023499AReal time billing via the internet for advanced intelligent network servicesIBM·Filed 1997·Granted Feb 8, 2000·121 cites·13 claims
- 2685US9942087B2Application resiliency using APIsIBM·Filed 2016·Granted Apr 10, 2018·7 cites·19 claims
- 2785US7921158B2Using a list management server for conferencing in an IMS environmentIBM·Filed 2007·Granted Apr 5, 2011·13 cites·18 claims
- 2885US7869583B2Real time meeting setup serviceIBM·Filed 2005·Granted Jan 11, 2011·12 cites·19 claims
- 2983US9002696B2Data security system for natural language translationKRAENZEL CARL J·Filed 2010·Granted Apr 7, 2015·11 cites·22 claims
- 3082US6654456B1Multi-service communication system and methodIBM·Filed 2000·Granted Nov 25, 2003·39 cites·69 claims
- 3181US8027839B2Using an automated speech application environment to automatically provide text exchange servicesNUANCE COMMUNICATIONS INC·Filed 2006·Granted Sep 27, 2011·9 cites·20 claims
- 3281US6411697B1System and method for providing customer personalized and modifiable subscriber servicesIBM·Filed 1999·Granted Jun 25, 2002·90 cites·14 claims
- 3381US5448635AWiring scheme and network adapter with digital and analog outputs to allow old pots coexistence with ISDNIBM·Filed 1993·Granted Sep 5, 1995·98 cites·8 claims
- 3480US9106610B2Regional firewall clustering in a networked computing environmentIBM·Filed 2013·Granted Aug 11, 2015·4 cites·14 claims
- 3580US8594305B2Enhancing contact centers with dialog contractsDA PALMA WILLIAM V·Filed 2007·Granted Nov 26, 2013·7 cites·20 claims
- 3680US6977740B1Method and system for centralized information storage retrieval and searchingIBM·Filed 2000·Granted Dec 20, 2005·29 cites·18 claims
- 3780US4871974ACoherent phase shift keyed demodulatorIBM·Filed 1988·Granted Oct 3, 1989·62 cites·22 claims
- 3879US7497373B2Intelligent reminder service to track customer requests and processingIBM·Filed 2005·Granted Mar 3, 2009·6 cites·4 claims
- 3979US7046777B2IVR customer address acquisition methodIBM·Filed 2003·Granted May 16, 2006·24 cites·22 claims
- 4078US6785741B1Call director system and methodIBM·Filed 2000·Granted Aug 31, 2004·33 cites·63 claims
- 4177US10581680B2Dynamic configuration of network featuresIBM·Filed 2015·Granted Mar 3, 2020·3 cites·20 claims
- 4276US7360239B2Biometric multimodal centralized authentication serviceIBM·Filed 2003·Granted Apr 15, 2008·21 cites·4 claims
- 4375US8259923B2Implementing a contact center using open standards and non-proprietary componentsMANDALIA BAIJU D·Filed 2007·Granted Sep 4, 2012·4 cites·15 claims
- 4475US7809838B2Managing concurrent data updates in a composite services delivery systemIBM·Filed 2005·Granted Oct 5, 2010·6 cites·16 claims
- 4575US6507647B1Bulk calling using voice over IP telephonyIBM·Filed 1999·Granted Jan 14, 2003·89 cites·19 claims
- 4674US8239204B2Inferring switching conditions for switching between modalities in a speech application environment extended for interactive text exchangesDA PALMA WILLIAM V·Filed 2011·Granted Aug 7, 2012·4 cites·15 claims
- 4773US7054421B2Enabling legacy interactive voice response units to accept multiple forms of inputIBM·Filed 2002·Granted May 30, 2006·20 cites·22 claims
- 4872US8495004B2Determining and storing at least one results set in a global ontology database for future use by an entity that subscribes to the global ontology databaseDHEAP VIJAY·Filed 2006·Granted Jul 23, 2013·5 cites·6 claims
- 4972US7542916B2Queue busting through assignment of kiosks to usersIBM·Filed 2005·Granted Jun 2, 2009·2 cites·3 claims
- 5071US9923965B2Storage mirroring over wide area network circuits with dynamic on-demand capacityIBM·Filed 2015·Granted Mar 20, 2018·2 cites·20 claims
Showing the top 50 of 139 patent records by PatentIndex Score.
Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →