Inventor · disambiguated record
David Konig
Also filed as: KONIG DAVID
5 granted patents·1 pending application·17 citations·filing 2014–2019
75Inventor score
Top patents by PatentIndex Score
6 records- 0187US10582057B2Automatic quality management of chat agents via chat botsGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2019·Granted Mar 3, 2020·5 cites·20 claims
- 0286US10896395B2System and method for automatic quality management and coachingGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2016·Granted Jan 19, 2021·4 cites·16 claims
- 0383US10902737B2System and method for automatic quality evaluation of interactionsGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2016·Granted Jan 26, 2021·3 cites·10 claims
- 0473US10116799B2Enhancing work force management with speech analyticsGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2014·Granted Oct 30, 2018·3 cites·21 claims
- 0567US10313521B2Automatic quality management of chat agents via chat botsGENESYC TELECOMMUNICATIONS LABORATORIES INC·Filed 2017·Granted Jun 4, 2019·2 cites·20 claims
- 0638US2017300499A1Quality monitoring automation in contact centersGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2016·Application pending·0 cites
Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →