Inventor · disambiguated record
Shaoyu Xue
Also filed as: XUE SHAOYU
11 granted patents·3 pending applications·240 citations·filing 2015–2023
92Inventor score
Files withCALLMINER INC14
Top patents by PatentIndex Score
14 records- 0198US10601992B2Contact center agent coaching toolCALLMINER INC·Filed 2019·Granted Mar 24, 2020·43 cites·17 claims
- 0297US12137186B2Customer journey contact linking to determine root cause and loyaltyCALLMINER INC·Filed 2022·Granted Nov 5, 2024·5 cites·30 claims
- 0397US11277516B2System and method for AB testing based on communication contentCALLMINER INC·Filed 2020·Granted Mar 15, 2022·8 cites·12 claims
- 0497US9413891B2Real-time conversational analytics facilityCALLMINER INC·Filed 2015·Granted Aug 9, 2016·108 cites·29 claims
- 0596US12219093B2System and method of determining topics of a communicationCALLMINER INC·Filed 2022·Granted Feb 4, 2025·3 cites·25 claims
- 0696US10645224B2System and method of categorizing communicationsCALLMINER INC·Filed 2019·Granted May 5, 2020·30 cites·18 claims
- 0796US10582056B2Communication channel customer journeyCALLMINER INC·Filed 2019·Granted Mar 3, 2020·11 cites·7 claims
- 0896US10313520B2Real-time compliance monitoring facilityCALLMINER INC·Filed 2016·Granted Jun 4, 2019·24 cites·32 claims
- 0993US10992807B2System and method for searching content using acoustic characteristicsCALLMINER INC·Filed 2019·Granted Apr 27, 2021·8 cites·17 claims
- 1081US12489846B2Systems and methods of searching communicationsCALLMINER INC·Filed 2023·Granted Dec 2, 2025·0 cites·26 claims
- 1179US12375604B2Systems and methods of communication segmentsCALLMINER INC·Filed 2022·Granted Jul 29, 2025·0 cites·25 claims
- 1259US2017011232A1Real-time compliance monitoring facilityCALLMINER INC·Filed 2016·Application pending·0 cites
- 1359US2017011233A1Real-time multi-level compliance monitoring facilityCALLMINER INC·Filed 2016·Application pending·0 cites
- 1457US2017013127A1Real-time in-stream compliance monitoring facilityCALLMINER INC·Filed 2016·Application pending·0 cites
Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →