Inventor · disambiguated record
Terry Stocking
Also filed as: STOCKING TERRY
6 granted patents·1 pending application·9 citations·filing 2013–2019
73Inventor score
Top patents by PatentIndex Score
7 records- 0183US10264129B2Hybrid cloud architecture with optimized local deliveryGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2018·Granted Apr 16, 2019·5 cites·20 claims
- 0269US9948782B2Hybrid cloud architecture with optimized local deliveryGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2013·Granted Apr 17, 2018·2 cites·20 claims
- 0365US9559939B2System and method for handling resource failure in a hybrid contact center operations environmentGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2013·Granted Jan 31, 2017·2 cites·13 claims
- 0450US10277741B2System and method for transmitting signaling and media from a hybrid contact center operations environmentGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2013·Granted Apr 30, 2019·0 cites·18 claims
- 0550US2019208061A1System and method for transmitting signaling and media from a hybrid contact center operations environmentGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2019·Application pending·0 cites
- 0646US10154143B2System and method for dynamically selecting a dial planGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2013·Granted Dec 11, 2018·0 cites·16 claims
- 0742US9591137B2System and method for providing contact center services in a hybrid operations environmentGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2013·Granted Mar 7, 2017·0 cites·14 claims
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