Inventor · disambiguated record
Donald Huovinen
Also filed as: HUOVINEN DONALD
9 granted patents·1 pending application·21 citations·filing 2013–2019
82Inventor score
Top patents by PatentIndex Score
10 records- 0185US9774739B2Resource sharing in a peer-to-peer network of contact center nodesGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2014·Granted Sep 26, 2017·8 cites·16 claims
- 0283US10264129B2Hybrid cloud architecture with optimized local deliveryGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2018·Granted Apr 16, 2019·5 cites·20 claims
- 0371US9588830B2Local survivability in a distributed contact center environmentGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2014·Granted Mar 7, 2017·3 cites·16 claims
- 0469US9948782B2Hybrid cloud architecture with optimized local deliveryGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2013·Granted Apr 17, 2018·2 cites·20 claims
- 0566US10567587B2Resource sharing in a peer-to-peer network of contact center nodesGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2017·Granted Feb 18, 2020·1 cites·19 claims
- 0665US9559939B2System and method for handling resource failure in a hybrid contact center operations environmentGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2013·Granted Jan 31, 2017·2 cites·13 claims
- 0750US10277741B2System and method for transmitting signaling and media from a hybrid contact center operations environmentGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2013·Granted Apr 30, 2019·0 cites·18 claims
- 0850US2019208061A1System and method for transmitting signaling and media from a hybrid contact center operations environmentGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2019·Application pending·0 cites
- 0946US10154143B2System and method for dynamically selecting a dial planGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2013·Granted Dec 11, 2018·0 cites·16 claims
- 1042US9591137B2System and method for providing contact center services in a hybrid operations environmentGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2013·Granted Mar 7, 2017·0 cites·14 claims
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