Inventor · disambiguated record
James Karl Powers
Also filed as: POWERS JAMES · POWERS JAMES H · POWERS JAMES K · POWERS JAMES KARL
26 granted patents·10 pending applications·5,749 citations·filing 1998–2015
98Inventor score
Files withGENESYS TELECOMM LAB INC21BECK CHRISTOPHER CLEMMETT MACLEOD4FORTE INTERNET SOFTWARE INC4ALCATEL LUCENT1BECK CHRISTOPHER CLEMMETT MACL1
Top patents by PatentIndex Score
36 records- 0199US6345305B1Operating system having external media layer, workflow layer, internal media layer, and knowledge base for routing media events between transactionsGENESYS TELECOMM LAB INC·Filed 2000·Granted Feb 5, 2002·368 cites·3 claims
- 0299US6138139AMethod and apparatus for supporting diverse interaction paths within a multimedia communication centerGENESYS TELECOMM LAB INC·Filed 1998·Granted Oct 24, 2000·688 cites·20 claims
- 0398US6170011B1Method and apparatus for determining and initiating interaction directionality within a multimedia communication centerGENESYS TELECOMM LAB INC·Filed 1998·Granted Jan 2, 2001·844 cites·16 claims
- 0498US6167395AMethod and apparatus for creating specialized multimedia threads in a multimedia communication centerGENESYS TELECOMM LAB INC·Filed 1998·Granted Dec 26, 2000·556 cites·14 claims
- 0598US6108711AOperating system having external media layer, workflow layer, internal media layer, and knowledge base for routing media events between transactionsGENESYS TELECOMM LAB INC·Filed 1998·Granted Aug 22, 2000·497 cites·4 claims
- 0698US6044368AMethod and apparatus for multiple agent commitment tracking and notificationGENESYS TELECOMM LAB INC·Filed 1998·Granted Mar 28, 2000·370 cites·18 claims
- 0797US7120700B2Method and system for processing multi-media transactions in a communication centerGENESYS TELECOMM LAB INC·Filed 2005·Granted Oct 10, 2006·57 cites·5 claims
- 0897US6718366B2Method and apparatus for providing media-independent self-help modules within a multimedia communication-center customer interfaceGENESYS TELECOMM LAB INC·Filed 2002·Granted Apr 6, 2004·115 cites·14 claims
- 0997US6332154B2Method and apparatus for providing media-independent self-help modules within a multimedia communication-center customer interfaceGENESYS TELECOMM LAB INC·Filed 1999·Granted Dec 18, 2001·265 cites·14 claims
- 1097US6230197B1Method and apparatus for rules-based storage and retrieval of multimedia interactions within a communication centerGENESYS TELECOMM LAB INC·Filed 1998·Granted May 8, 2001·547 cites·16 claims
- 1196US6910072B2Method and apparatus for providing media-independent self-help modules within a multimedia communication-center customer interfaceGENESYS TELECOMM LAB INC·Filed 2003·Granted Jun 21, 2005·114 cites·9 claims
- 1296US6539419B2Method and apparatus for providing media-independent self-help modules within a multimedia communication-center customer interfaceGENESYS TELECOMM LAB INC·Filed 2001·Granted Mar 25, 2003·102 cites·14 claims
- 1395US9350808B2Method for routing transactions between internal and external partners in a communication centerALCATEL LUCENT·Filed 2015·Granted May 24, 2016·15 cites·5 claims
- 1495US6381640B1Method and apparatus for automated personalization and presentation of workload assignments to agents within a multimedia communication centerGENESYS TELECOMM LAB INC·Filed 1999·Granted Apr 30, 2002·357 cites·4 claims
- 1595US6212178B1Method and apparatus for selectively presenting media-options to clients of a multimedia call centerGENESYS TELECOMM LAB INC·Filed 1998·Granted Apr 3, 2001·346 cites·24 claims
- 1691US6370508B2Interface engine for managing business processes within a multimedia communication-centerGENESYS TELECOMM LAB INC·Filed 1998·Granted Apr 9, 2002·201 cites·18 claims
- 1790US8250150B2Methods and apparatus for identifying and facilitating a social interaction structure over a data packet networkBECK CHRISTOPHER CLEMMETT MACLEOD·Filed 2004·Granted Aug 21, 2012·64 cites·10 claims
- 1888US8316128B2Methods and system for creating and managing identity oriented networked communicationBECK CHRISTOPHER CLEMMETT MACLEOD·Filed 2004·Granted Nov 20, 2012·66 cites·22 claims
- 1987US8971216B2Method for routing transactions between internal and external partners in a communication centerBECK CHRISTOPHER CLEMMETT MACLEOD·Filed 2006·Granted Mar 3, 2015·8 cites·4 claims
- 2086US7779067B2User specific support in communications systemsGENESYS TELECOMM LAB INC·Filed 2004·Granted Aug 17, 2010·24 cites·14 claims
- 2186US6557003B1Method and apparatus for multiple agent commitment tracking and notificationGENESYS TELECOMM LAB INC·Filed 2000·Granted Apr 29, 2003·27 cites·26 claims
- 2282US9537933B2Server-client interaction and information management systemFORTE INTERNET SOFTWARE INC·Filed 2014·Granted Jan 3, 2017·9 cites·16 claims
- 2375US7076499B2Method and apparatus for multiple agent commitment tracking and notificationGENESYS TELECOMM LAB INC·Filed 2003·Granted Jul 11, 2006·11 cites·3 claims
- 2472US7039857B2Method and apparatus for building multimedia applications using interactive multimedia viewersGENESYS TELECOMM LAB INC·Filed 1998·Granted May 2, 2006·54 cites·20 claims
- 2561US6874119B2Stored-media interface engine providing an abstract record of stored multimedia files within a multimedia communication centerGENESYS TELECOMM LAB INC·Filed 1998·Granted Mar 29, 2005·44 cites·5 claims
- 2661US2014025766A1Method and Apparatus for Identifying and Facilitating a Social Interaction Structure over a Data Packet NetworkFORTE INTERNET SOFTWARE INC·Filed 2013·Application pending·0 cites
- 2761US2012311060A1Methods and Apparatus for Identifying and Facilitating a Social Interaction Structure over a Data Packet NetworkBECK CHRISTOPHER CLEMMETT MACLEOD·Filed 2012·Application pending·0 cites
- 2856US2006248043A1Method and Apparatus for Multiple Agent Commitment Tracking and NotificationGENESYS TELECOMM LAB INC·Filed 2006·Application pending·0 cites
- 2952US9747580B2Method and apparatus for multiple agent commitment tracking and notificationPOWERS JAMES KARL·Filed 2007·Granted Aug 29, 2017·0 cites·19 claims
- 3050US2008163075A1Server-Client Interaction and Information Management SystemBECK CHRISTOPHER CLEMMETT MACL·Filed 2007·Application pending·0 cites
- 3147US2014207953A1Methods and Apparatus for Enabling a Dynamic Network of Interactors According to Personal Trust Levels Between InteractorsFORTE INTERNET SOFTWARE INC·Filed 2014·Application pending·0 cites
- 3246US2010228398A1System and method for remotely monitoring and controlling pump jacksRIEMER POWERS CORP·Filed 2009·Application pending·0 cites
- 3344US2001011366A1Interface engine for managing business processes within a multimedia communication-centerFiled 2001·Application pending·0 cites
- 3443US2006031510A1Methods and apparatus for enabling a dynamic network of interactors according to personal trust levels between interactorsFORTE INTERNET SOFTWARE INC·Filed 2005·Application pending·0 cites
- 3538US2007085881A1Methods for improved micro-fluid ejection devicesCORNELL ROBERT W·Filed 2006·Application pending·0 cites
- 3637US2006168069A1Method, system and program product for performing message benchmarkingIBM·Filed 2005·Application pending·0 cites
Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →