Inventor · disambiguated record
David Geffen
Also filed as: GEFFEN DAVID
10 granted patents·5 pending applications·208 citations·filing 2009–2022
89Inventor score
Top patents by PatentIndex Score
15 records- 0192US10860979B2Device, system and method for summarizing agreementsNICE SYSTEMS LTD·Filed 2015·Granted Dec 8, 2020·129 cites·10 claims
- 0291US10682761B2System and method for detecting and fixing robotic process automation failuresNICE LTD·Filed 2017·Granted Jun 16, 2020·11 cites·19 claims
- 0391US8531501B2System and method for assisting an agent in a contact centerPORTMAN LEON·Filed 2011·Granted Sep 10, 2013·43 cites·20 claims
- 0490US10843342B2System and method for detecting and fixing robotic process automation failuresNICE LTD·Filed 2020·Granted Nov 24, 2020·3 cites·12 claims
- 0587US11642788B2System and method for detecting and fixing robotic process automation failuresNICE LTD·Filed 2022·Granted May 9, 2023·1 cites·11 claims
- 0686US11504852B2System and method for detecting and fixing robotic process automation failuresNICE LTD·Filed 2020·Granted Nov 22, 2022·2 cites·11 claims
- 0784US9167093B2System and method for real-time process managementNICE SYSTEMS LTD·Filed 2012·Granted Oct 20, 2015·10 cites·20 claims
- 0870US8553872B2Method and system for managing a quality processGEFFEN DAVID·Filed 2009·Granted Oct 8, 2013·9 cites·16 claims
- 0956US2021081873A1Method and system for automated pointing and prioritizing focus on challengesNICE LTD·Filed 2019·Application pending·0 cites
- 1056US2021097634A1Systems and methods for selecting a training program for a workerNICE LTD·Filed 2019·Application pending·0 cites
- 1154US11636430B2Device, system and method for summarizing agreementsNICE LTD·Filed 2020·Granted Apr 25, 2023·0 cites·20 claims
- 1252US2015235159A1System and method for contact center agent guidance with feedbackNICE SYSTEMS LTD·Filed 2014·Application pending·0 cites
- 1350US11403579B2Systems and methods for measuring the effectiveness of an agent coaching programNICE LTD·Filed 2020·Granted Aug 2, 2022·0 cites·14 claims
- 1448US2010318400A1Method and system for linking interactionsGEFFEN DAVID·Filed 2009·Application pending·0 cites
- 1530US2017132052A1Analyzing and automating work-flow in a computerized user-interfaceNICE-SYSTEMS LTD·Filed 2015·Application pending·0 cites
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