Inventor · disambiguated record
Leon Portman
Also filed as: PORTMAN LEON
29 granted patents·6 pending applications·263 citations·filing 2006–2023
96Inventor score
Top patents by PatentIndex Score
35 records- 0192US8976955B2System and method for tracking web interactions with real time analyticsLIBERMAN BEN-AMI HADAS·Filed 2011·Granted Mar 10, 2015·64 cites·29 claims
- 0291USRE49486ESystem and method for tracking web interactions with real time analyticsNICE LTD·Filed 2021·Granted Apr 4, 2023·4 cites·61 claims
- 0391US8531501B2System and method for assisting an agent in a contact centerPORTMAN LEON·Filed 2011·Granted Sep 10, 2013·43 cites·20 claims
- 0490USRE47896ESystem and method for tracking web interactions with real time analyticsNICE LTD·Filed 2018·Granted Mar 3, 2020·11 cites·32 claims
- 0588US7660297B2Voice over IP forwardingNICE SYSTEMS LTD·Filed 2006·Granted Feb 9, 2010·43 cites·37 claims
- 0685US8600034B2System and method for real-time customized agent trainingTEITELMAN MICHAEL·Filed 2011·Granted Dec 3, 2013·18 cites·18 claims
- 0784US11423897B1Techniques for providing adaptive responsesAMAZON TECH INC·Filed 2020·Granted Aug 23, 2022·5 cites·19 claims
- 0882US9401990B2System and method for real-time customized agent trainingNICE SYSTEMS LTD·Filed 2013·Granted Jul 26, 2016·7 cites·20 claims
- 0980US8320536B2Method and system for centralized recording in a distributed environmentPORTMAN LEON·Filed 2008·Granted Nov 27, 2012·12 cites·10 claims
- 1080US8165114B2Voice over IP capturingHALBRAICH ERAN·Filed 2006·Granted Apr 24, 2012·18 cites·25 claims
- 1179US8909811B2Peer-to-peer telephony recordingNICE SYSTEMS LTD·Filed 2013·Granted Dec 9, 2014·6 cites·13 claims
- 1279US8249244B2System and method for recording and distributing customer interactionsNAPARSTEK JACOB·Filed 2009·Granted Aug 21, 2012·9 cites·6 claims
- 1378US11544334B2Context-based natural language searchesAMAZON TECH INC·Filed 2019·Granted Jan 3, 2023·3 cites·20 claims
- 1478USRE48681ESystem and method for tracking web interactions with real time analyticsNICE LTD·Filed 2019·Granted Aug 10, 2021·2 cites·33 claims
- 1576US8380872B2Peer-to-peer telephony recordingNICE SYSTEMS LTD·Filed 2009·Granted Feb 19, 2013·7 cites·26 claims
- 1671US8693998B2System and method for managing a customer service sessionPORTMAN LEON·Filed 2011·Granted Apr 8, 2014·4 cites·20 claims
- 1770USRE50696ESystem and method for tracking web interactions with real time analyticsNICE LTD·Filed 2023·Granted Dec 9, 2025·0 cites·62 claims
- 1869US8199896B2Session board controller based post call routing for customer feedback applicationPORTMAN LEON·Filed 2008·Granted Jun 12, 2012·4 cites·13 claims
- 1965US8798254B2System and method for recording and distributing customer interactionsNAPARSTEK JACOB·Filed 2012·Granted Aug 5, 2014·2 cites·19 claims
- 2053US10868911B1System and method for automatically validating agent implementation of training materialNICE LTD·Filed 2020·Granted Dec 15, 2020·0 cites·20 claims
- 2153US9258134B2System and method for recording communication interaction over a mobile devicePORTMAN LEON·Filed 2010·Granted Feb 9, 2016·1 cites·14 claims
- 2252US10798243B2System and method for automatically validating agent implementation of training materialNICE LTD·Filed 2020·Granted Oct 6, 2020·0 cites·23 claims
- 2351US8094787B2Method and system for utilizing information for efficient recording solutions in a complex multi-media recording environmentPORTMAN LEON·Filed 2008·Granted Jan 10, 2012·0 cites·12 claims
- 2448US8743867B2System and method for transferring interaction metadata messages over communication servicesPORTMAN LEON·Filed 2007·Granted Jun 3, 2014·0 cites·19 claims
- 2548US2010174992A1System and method for screen recordingPORTMAN LEON·Filed 2009·Application pending·0 cites
- 2648US2010161604A1Apparatus and method for multimedia content based manipulationNICE SYSTEMS LTD·Filed 2008·Application pending·0 cites
- 2747US11816712B1Systems and methods for generation, execution and evaluation of synthetic shopping sessionsAMAZON TECH INC·Filed 2020·Granted Nov 14, 2023·0 cites·20 claims
- 2847US10694037B2System and method for automatically validating agent implementation of training materialNICE LTD·Filed 2018·Granted Jun 23, 2020·0 cites·22 claims
- 2946US8233595B2System and method for forwarding a session based on a recording capacityPORTMAN LEON·Filed 2007·Granted Jul 31, 2012·0 cites·26 claims
- 3044US2010064215A1System and method for screen recordingPORTMAN LEON·Filed 2008·Application pending·0 cites
- 3141US11675842B1Generation of recommendation results using a verbal queryAMAZON TECH INC·Filed 2020·Granted Jun 13, 2023·0 cites·19 claims
- 3240US2008066184A1Method and system for secure data collection and distributionNICE SYSTEMS LTD·Filed 2006·Application pending·0 cites
- 3339US2013315382A1System and method for robust call center operation using multiple data centersLIBERMAN HADAS·Filed 2012·Application pending·0 cites
- 3434US2011307258A1Real-time application of interaction anlyticsLIBERMAN HADAS·Filed 2010·Application pending·0 cites
- 3533US8526620B2Method and system for secure data collection and distributionBEN-AMI HADAS·Filed 2010·Granted Sep 3, 2013·0 cites·23 claims
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