Inventor · disambiguated record
Michael P. Lepore
Also filed as: LEPORE MICHAEL · LEPORE MICHAEL P · LEPORE MICHAEL PAUL
11 granted patents·6 pending applications·68 citations·filing 2002–2020
87Inventor score
Top patents by PatentIndex Score
17 records- 0188US10230703B1Providing multiple levels of group access to partial data objectsCISCO TECH INC·Filed 2016·Granted Mar 12, 2019·16 cites·20 claims
- 0275US7729277B2Use of intelligent directed broadcast in contact center solutionsCISCO TECH INC·Filed 2007·Granted Jun 1, 2010·6 cites·20 claims
- 0372US8842812B2Method and apparatus for providing improved support to users on interactive voice response breakout sessionSARKAR SHANTANU·Filed 2009·Granted Sep 23, 2014·4 cites·6 claims
- 0472US7703120B2Set-top box initiated contact center interactionCISCO TECH INC·Filed 2006·Granted Apr 20, 2010·5 cites·20 claims
- 0569US7480657B1Caching information for multiple service applicationsCISCO TECH INC·Filed 2003·Granted Jan 20, 2009·20 cites·17 claims
- 0668US10728361B2System for association of customer information across subscribersCISCO TECH INC·Filed 2018·Granted Jul 28, 2020·1 cites·16 claims
- 0763US7532628B2Composite controller for multimedia sessionsCISCO TECH INC·Filed 2002·Granted May 12, 2009·14 cites·16 claims
- 0858US11252256B2System for association of customer information across subscribersCISCO TECH INC·Filed 2020·Granted Feb 15, 2022·0 cites·20 claims
- 0956US7949801B2Main processor initiating command timing signal via DMA to coprocessor in order to synchronize execution of instructionsPITNEY BOWES INC·Filed 2007·Granted May 24, 2011·2 cites·7 claims
- 1050US11539517B2Private association of customer information across subscribersCISCO TECH INC·Filed 2019·Granted Dec 27, 2022·0 cites·20 claims
- 1150US2008065450A1Matching a contact to a resource setCISCO TECH INC·Filed 2006·Application pending·0 cites
- 1249US2011093520A1Automatically identifying and summarizing content published by key influencersCISCO TECH INC·Filed 2009·Application pending·0 cites
- 1343US2012101873A1Method and apparatus for dynamic communication-based agent skill assessmentLEPORE MICHAEL PAUL·Filed 2010·Application pending·0 cites
- 1442US2005021626A1Peer-to-peer dynamic web page sharingCISCO TECH IND·Filed 2003·Application pending·0 cites
- 1542US2012072358A1Customer care replies on social mediaFAMOUS TOD·Filed 2010·Application pending·0 cites
- 1641US9135668B2Contact center routing using characteristic mappingJORDAN KENNETH·Filed 2008·Granted Sep 15, 2015·0 cites·16 claims
- 1741US2019019077A1Automatic configuration of cognitive assistantCISCO TECH INC·Filed 2017·Application pending·0 cites
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