Inventor · disambiguated record
Johnny Lee
Also filed as: LEE JOHNNY · LEE JOHNNY H · LEE JOHNNY HSIENCHOW
29 granted patents·7 pending applications·473 citations·filing 2003–2023
97Inventor score
Files withCISCO TECH INC15MICROSOFT TECHNOLOGY LICENSING LLC6LEE ERIC H2PATEL LABHESH2SITU PLACES INC2
Top patents by PatentIndex Score
36 records- 0197US9910509B2Method to control perspective for a camera-controlled computerMICROSOFT TECHNOLOGY LICENSING LLC·Filed 2016·Granted Mar 6, 2018·31 cites·20 claims
- 0297US7729489B2Transferring a communications exchangeCISCO TECH INC·Filed 2006·Granted Jun 1, 2010·106 cites·20 claims
- 0394US8719070B2Method and system for conference room schedulingJABBOUR FADI R·Filed 2011·Granted May 6, 2014·51 cites·18 claims
- 0492US8582750B2Connection recovery in a call centerLEE ERIC H·Filed 2006·Granted Nov 12, 2013·52 cites·23 claims
- 0592US7702792B2Method and system for managing communication sessions between a text-based and a voice-based clientCISCO TECH INC·Filed 2004·Granted Apr 20, 2010·84 cites·49 claims
- 0690US11946218B1System and method for robotics-assisted foundation installationSITU PLACES INC·Filed 2023·Granted Apr 2, 2024·5 cites·17 claims
- 0789US7630486B2Method and system for handling a queued automatic call distributor callCISCO TECH INC·Filed 2005·Granted Dec 8, 2009·17 cites·37 claims
- 0888US7817786B2Method and system of automatically pausing an automated voice sessionCISCO TECH INC·Filed 2005·Granted Oct 19, 2010·17 cites·29 claims
- 0987US11859363B2System and method for robotics-assisted foundation installationSITU PLACES INC·Filed 2022·Granted Jan 2, 2024·2 cites·15 claims
- 1084US11270717B2Noise reduction in robot human communicationMICROSOFT TECHNOLOGY LICENSING LLC·Filed 2019·Granted Mar 8, 2022·5 cites·20 claims
- 1181US8649554B2Method to control perspective for a camera-controlled computerMARKOVIC RELIA·Filed 2009·Granted Feb 11, 2014·15 cites·19 claims
- 1280US7940913B2System and method for improved contact center services to disabled callersCISCO TECH INC·Filed 2005·Granted May 10, 2011·7 cites·15 claims
- 1377US7716671B2Method for coordinating a set of related tasks and events by reducing duplicated effortCISCO TECH INC·Filed 2005·Granted May 11, 2010·5 cites·20 claims
- 1476US7602894B1Method and system for caller associationCISCO TECH INC·Filed 2003·Granted Oct 13, 2009·18 cites·34 claims
- 1576US7542561B1Method and system for queuing calls based on call time commitmentCISCO TECH INC·Filed 2004·Granted Jun 2, 2009·18 cites·43 claims
- 1674US8166109B2Linking recognized emotions to non-visual representationsLEE ERIC·Filed 2007·Granted Apr 24, 2012·9 cites·13 claims
- 1773US8027459B2System and method for providing queue time credit for self-servicing callersCISCO SYSTEMS INC·Filed 2005·Granted Sep 27, 2011·4 cites·17 claims
- 1873US7801295B2Method and system for providing agent trainingCISCO TECH INC·Filed 2005·Granted Sep 21, 2010·4 cites·16 claims
- 1971US10748037B2Machine intelligent predictive communications and control systemMICROSOFT TECHNOLOGY LICENSING LLC·Filed 2019·Granted Aug 18, 2020·1 cites·20 claims
- 2071US8077842B2System and method for associating due dates with messagesPATEL LABHESH·Filed 2005·Granted Dec 13, 2011·3 cites·25 claims
- 2168US9208511B2System and method for location-based recommendationsLEE JOHNNY HSIENCHOW·Filed 2012·Granted Dec 8, 2015·2 cites·23 claims
- 2266US7471774B2Method and system of pausing an IVR sessionCISCO TECH INC·Filed 2004·Granted Dec 30, 2008·8 cites·26 claims
- 2365US11842744B2Noise reduction in robot human communicationMICROSOFT TECHNOLOGY LICENSING LLC·Filed 2022·Granted Dec 12, 2023·0 cites·20 claims
- 2462US7532877B2System and method for voice scheduling and multimedia alertingCISCO TECH INC·Filed 2004·Granted May 12, 2009·7 cites·51 claims
- 2559US2008162198A1Method and System for Conference Room SchedulingCISCO TECH INC·Filed 2007·Application pending·0 cites
- 2655US9524024B2Method to control perspective for a camera-controlled computerMICROSOFT TECHNOLOGY LICENSING LLC·Filed 2014·Granted Dec 20, 2016·0 cites·20 claims
- 2750US2009041226A1System and Method for Using the Reliability of an Agent's Connectivity as an Agent Selection CriteriaCISCO TECH INC·Filed 2007·Application pending·0 cites
- 2848US10223613B2Machine intelligent predictive communication and control systemMICROSOFT TECHNOLOGY LICENSING LLC·Filed 2016·Granted Mar 5, 2019·0 cites·20 claims
- 2948US8412173B2Method and system for providing a contact attempt servicePATEL LABHESH·Filed 2005·Granted Apr 2, 2013·0 cites·20 claims
- 3048US8265238B2Triggering call-handling eventsLEE DAVID C·Filed 2006·Granted Sep 11, 2012·0 cites·20 claims
- 3148US2008225872A1Dynamically defining queues and agents in a contact centerCOLLINS KEVIN T·Filed 2007·Application pending·0 cites
- 3247US7487442B2Method, system, and computer-readable medium for the layout of automatically-placed elements and user-placed elements in a chartMICROSOFT CORP·Filed 2004·Granted Feb 3, 2009·2 cites·12 claims
- 3346US2007047726A1System and method for providing contextual information to a called partyCISCO TECH INC·Filed 2005·Application pending·0 cites
- 3445US2008205846A1Method and System for Presenting Information Relating to Recorded ContentLEE ERIC H·Filed 2007·Application pending·0 cites
- 3545US2006154654A1Method and system for the automated answering and holding of a callCISCO TECH INC·Filed 2005·Application pending·0 cites
- 3640US2012092234A1Reconfigurable multiple-plane computer display systemTROOSKIN-ZOLLER DAVID ETHAN·Filed 2010·Application pending·0 cites
Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →