Inventor · disambiguated record
Robert Daniel Nalbone
Also filed as: NALBONE ROBERT D · NALBONE ROBERT DANIEL
8 granted patents·1,418 citations·filing 1984–2002
90Inventor score
Files withAVAYA TECHNOLOGY CORP3AMERICAN TELEPHONE & TELEGRAPH1AT & T BELL LAB1AT & T CORP1AT & T INFORMATION SYSTEMS INC1
Top patents by PatentIndex Score
8 records- 0197US5206903AAutomatic call distribution based on matching required skills with agents skillsAT & T BELL LAB·Filed 1990·Granted Apr 27, 1993·1.1k cites·15 claims
- 0285US6947543B2Computer-telephony integration that uses features of an automatic call distribution systemAVAYA TECHNOLOGY CORP·Filed 2002·Granted Sep 20, 2005·51 cites·35 claims
- 0383US6049547ALookahead interflow of traffic among a plurality of serving sites of one customerLUCENT TECHNOLOGIES INC·Filed 1997·Granted Apr 11, 2000·128 cites·8 claims
- 0480US5392346AMobile log-in capability featuring fixed physical (terminal-dependent) translations and portable logical (user-dependent) translationsAT & T CORP·Filed 1994·Granted Feb 21, 1995·97 cites·34 claims
- 0561US4790004AImplied principal busy status indicator for covered callsAMERICAN TELEPHONE & TELEGRAPH·Filed 1986·Granted Dec 6, 1988·22 cites·4 claims
- 0656US6748073B2Uninterrupted automatic call distribution during failure and recovery of computer-telephony integrationAVAYA TECHNOLOGY CORP·Filed 2002·Granted Jun 8, 2004·3 cites·22 claims
- 0752US4631364ACommunication system having dynamically assigned station set buttonsAT & T INFORMATION SYSTEMS INC·Filed 1984·Granted Dec 23, 1986·11 cites·14 claims
- 0850US6839419B1Ring network implemented by telephony switches and linksAVAYA TECHNOLOGY CORP·Filed 1997·Granted Jan 4, 2005·12 cites·7 claims
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