Inventor · disambiguated record
Didina Burok
Also filed as: BUROK DIDINA
4 granted patents·286 citations·filing 1998–2003
81Inventor score
Technology areasH04M
Top patents by PatentIndex Score
4 records- 0194US6707903B2Automated workflow method for assigning work items to resourcesAVAYA INC·Filed 2003·Granted Mar 16, 2004·173 cites·33 claims
- 0285US6947543B2Computer-telephony integration that uses features of an automatic call distribution systemAVAYA TECHNOLOGY CORP·Filed 2002·Granted Sep 20, 2005·51 cites·35 claims
- 0371US6038302AMethods and apparatus for processing phantom calls placed via computer-telephony integration (CTI)LUCENT TECHNOLOGIES INC·Filed 1998·Granted Mar 14, 2000·59 cites·20 claims
- 0456US6748073B2Uninterrupted automatic call distribution during failure and recovery of computer-telephony integrationAVAYA TECHNOLOGY CORP·Filed 2002·Granted Jun 8, 2004·3 cites·22 claims
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