Inventor · disambiguated record
Frank J. Bogart
Also filed as: BOGART FRANK J
18 granted patents·1 pending application·2,088 citations·filing 1982–2002
96Inventor score
Files withAT & T BELL LAB9AT & T CORP3AVAYA TECHNOLOGY CORP3AMERICAN TELEPHONE & TELEGRAPH2LUCENT TECHNOLOGIES INC1
Top patents by PatentIndex Score
19 records- 0198US6173053B1Optimizing call-center performance by using predictive data to distribute calls among agentsAVAYA TECHNOLOGY CORP·Filed 1998·Granted Jan 9, 2001·594 cites·14 claims
- 0298US6163607AOptimizing call-center performance by using predictive data to distribute agents among callsAVAYA TECHNOLOGY CORP·Filed 1998·Granted Dec 19, 2000·768 cites·15 claims
- 0393US4754479AStation number portabilityAMERICAN TELEPHONE & TELEGRAPH·Filed 1986·Granted Jun 28, 1988·183 cites·15 claims
- 0487US6978247B1Multimedia customer care center having a layered control architectureAVAYA TECHNOLOGY CORP·Filed 2000·Granted Dec 20, 2005·69 cites·25 claims
- 0586US4488004AProviding feature transparency between a plurality of PBXsAT & T BELL LAB·Filed 1982·Granted Dec 11, 1984·107 cites·46 claims
- 0685US4791665AInter-exchange carrier access selection feature for a PBX userAMERICAN TELEPHONE & TELEGRAPH·Filed 1987·Granted Dec 13, 1988·107 cites·12 claims
- 0768US5343517AUse-code based call-treatment selectionAT & T BELL LAB·Filed 1991·Granted Aug 30, 1994·39 cites·24 claims
- 0868US5311586ADynamic routing-administrationAT & T BELL LAB·Filed 1991·Granted May 10, 1994·44 cites·14 claims
- 0960US5404395AExternal-to-internal numbering plan aliasingAT & T CORP·Filed 1992·Granted Apr 4, 1995·29 cites·57 claims
- 1056US5333188ADialed number recognition arrangementAT & T BELL LAB·Filed 1991·Granted Jul 26, 1994·24 cites·30 claims
- 1156US5289535AContext-dependent call-feature selectionAT & T BELL LAB·Filed 1991·Granted Feb 22, 1994·24 cites·8 claims
- 1254US5299261AArrangement for effecting segmentation of a dialed numberAT & T BELL LAB·Filed 1992·Granted Mar 29, 1994·22 cites·56 claims
- 1351US2003126180A1Arrangement for relating contacts to a contextFiled 2002·Application pending·0 cites
- 1449US5321743AShared-tenant services arrangement providing numbering-plan independence and cross-plan access to tenant groupsAT & T BELL LAB·Filed 1992·Granted Jun 14, 1994·17 cites·20 claims
- 1549US5311584ATelecommunications call-processing arrangementAT & T BELL LAB·Filed 1991·Granted May 10, 1994·17 cites·40 claims
- 1644US5412714AMnemonic and synonymic addressing in a telecommunications systemAT & T CORP·Filed 1992·Granted May 2, 1995·13 cites·36 claims
- 1743US6009162ATelecommunication feature for exchange of translation information between a computer and a telecommunication switching systemLUCENT TECHNOLOGIES INC·Filed 1996·Granted Dec 28, 1999·14 cites·20 claims
- 1843US5485512AMnemonic and synonymic addressing in a telecommunications systemAT & T CORP·Filed 1994·Granted Jan 16, 1996·13 cites·27 claims
- 1933US5329582ADynamic tone-administrationAT & T BELL LAB·Filed 1991·Granted Jul 12, 1994·4 cites·18 claims
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