Inventor · disambiguated record
Andrew Chang
Also filed as: CHANG ANDREW · CHANG ANDREW L · CHANG ANDREW LIANG PING
12 granted patents·7 pending applications·132 citations·filing 2004–2025
90Inventor score
Top patents by PatentIndex Score
19 records- 0195US9092801B2Customer journey prediction and resolutionCHANG ANDREW·Filed 2012·Granted Jul 28, 2015·46 cites·17 claims
- 0293US9536269B2Method and apparatus for analyzing and applying data related to customer interactions with social mediaCHANG ANDREW·Filed 2012·Granted Jan 3, 2017·28 cites·15 claims
- 0390US9519936B2Method and apparatus for analyzing and applying data related to customer interactions with social mediaVIJAYARAGHAVAN RAVI·Filed 2012·Granted Dec 13, 2016·26 cites·34 claims
- 0484US10450573B2Compositions and methods for regulation of gene expression with, and detection of, folinic acid and folatesUNIV LELAND STANFORD JUNIOR·Filed 2015·Granted Oct 22, 2019·2 cites·13 claims
- 0578US2025355850A1Storage and structured search of historical security dataGOOGLE LLC·Filed 2025·Application pending·0 cites
- 0675US10755293B2Customer journey prediction and resolution[24]7AI INC·Filed 2015·Granted Aug 25, 2020·3 cites·20 claims
- 0775US10204343B2Multi-channel customer identification[24]7 AI INC·Filed 2013·Granted Feb 12, 2019·3 cites·19 claims
- 0874US9443252B2Customer journey prediction and resolution24/7 CUSTOMER INC·Filed 2014·Granted Sep 13, 2016·5 cites·10 claims
- 0966US7304263B2Systems and methods utilizing an aperture with a reactive atom plasma torchRAPT IND INC·Filed 2004·Granted Dec 4, 2007·17 cites·45 claims
- 1065US9325845B2Method and apparatus for diverting callers to Web sessions24 7 CUSTOMER INC·Filed 2013·Granted Apr 26, 2016·2 cites·19 claims
- 1162US12393563B2Storage and structured search of historical security dataGOOGLE LLC·Filed 2021·Granted Aug 19, 2025·0 cites·20 claims
- 1261US2020255835A1Compositions and methods for regulation of gene expression with, and detection of, folinic acid and folatesUNIV LELAND STANFORD JUNIOR·Filed 2019·Application pending·0 cites
- 1355US2013317993A1Method and apparatus for linking user sessions and establishing identity across channels24 7 CUSTOMER INC·Filed 2013·Application pending·0 cites
- 1454US11163737B2Storage and structured search of historical security dataGOOGLE LLC·Filed 2018·Granted Nov 2, 2021·0 cites·32 claims
- 1548US2008035612A1Systems and Methods Utilizing an Aperture with a Reactive Atom Plasma TorchRAPT IND INC·Filed 2007·Application pending·0 cites
- 1646US2016239848A1Method and system for automatic execution of at least one next action during a customer interaction24/7 CUSTOMER INC·Filed 2016·Application pending·0 cites
- 1742US2005061774A1Apparatus and method for non-contact shaping and smoothing of damage-free glass substratesRAPT IND INC·Filed 2004·Application pending·0 cites
- 1838US11328820B2Decision engine based on disparate data sourcesDOCTOR ON DEMAND INC·Filed 2020·Granted May 10, 2022·0 cites·20 claims
- 1935US2015235240A1Method and apparatus for improving customer interaction experiences24 7 CUSTOMER INC·Filed 2015·Application pending·0 cites
Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →