Inventor · disambiguated record
David Funck
Also filed as: FUNCK DAVID · FUNCK DAVID A
9 granted patents·2 pending applications·83 citations·filing 2000–2009
86Inventor score
Top patents by PatentIndex Score
11 records- 0183US7369653B2Method of delivering enterprise data through a call centerROCKWELL ELECTRONIC COMMERCE·Filed 2001·Granted May 6, 2008·38 cites·36 claims
- 0273US6870926B2Method of optimizing call center resources based upon statisticsROCKWELL ELECTRONIC COMMERCE·Filed 2001·Granted Mar 22, 2005·18 cites·29 claims
- 0371US6961419B2Contact center data integration with enterprise applicationsROCKWELL ELECTRONIC COMMERCE·Filed 2002·Granted Nov 1, 2005·13 cites·28 claims
- 0459US8041023B1System and method of using a phone to access information in a call centerASPECT SOFTWARE INC·Filed 2000·Granted Oct 18, 2011·5 cites·26 claims
- 0555US7095825B2Multi-media transactions presentation based on user physical characteristicsROCKWELL ELECTRONIC COMMERCE·Filed 2003·Granted Aug 22, 2006·4 cites·20 claims
- 0654US7363588B2GUI for organizational environmentROCKWELL ELECTRONIC COMMERCE·Filed 2002·Granted Apr 22, 2008·5 cites·24 claims
- 0754US2003097339A1Method and apparatus for sharing customer dataFiled 2001·Application pending·0 cites
- 0843US8520834B2Method of displaying complex relationshipsFUNCK DAVID·Filed 2009·Granted Aug 27, 2013·0 cites·42 claims
- 0943US2004203629A1Intelligent interactive voice response unitFiled 2002·Application pending·0 cites
- 1042US7460651B2Contact identifier for message typesROCKWELL ELECTRONIC COMMERCE·Filed 2002·Granted Dec 2, 2008·0 cites·26 claims
- 1140US9454596B2Enterprise entity for use in a call centerSARAVANAN SENTHILVEL·Filed 2008·Granted Sep 27, 2016·0 cites·23 claims
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