Inventor · disambiguated record
Craig Hanson
Also filed as: HANSON CRAIG · HANSON CRAIG D · HANSON CRAIG DEAN
11 granted patents·5 pending applications·102 citations·filing 2001–2018
89Inventor score
Files withEYEON PRO LTD4AMDOCS SOFTWARE SYSTEMS LTD3UNISYS CORP2VANYO TADD E2AMDOCS DEVELOPMENT LTD1
Top patents by PatentIndex Score
16 records- 0188US9307085B1System, method, and computer program for predicting at least one reason for a current call received from a customerAMDOCS SOFTWARE SYSTEMS LTD·Filed 2014·Granted Apr 5, 2016·17 cites·14 claims
- 0281US8521572B2Customer care support system with call avoidance processingHANSON CRAIG D·Filed 2010·Granted Aug 27, 2013·14 cites·17 claims
- 0378US7158967B1XML output definition table for transferring internal data into XML documentUNISYS CORP·Filed 2001·Granted Jan 2, 2007·27 cites·25 claims
- 0473US9305299B1System, method, and computer program for proactively identifying and addressing customer needsAMDOCS SOFTWARE SYSTEMS LTD·Filed 2014·Granted Apr 5, 2016·2 cites·12 claims
- 0572US10592908B1System, method, and computer program for preventing excessive customer careAMDOCS SOFTWARE SYSTEMS LTD·Filed 2014·Granted Mar 17, 2020·2 cites·10 claims
- 0671US8555181B2Method and system for constructing business rules in a business software system using intelligent tilesTHORPE DAVID·Filed 2010·Granted Oct 8, 2013·6 cites·21 claims
- 0771US6780227B2Method of species exchange and an apparatus thereforeEMPRISE TECHNOLOGY ASSOCIATES·Filed 2001·Granted Aug 24, 2004·25 cites·39 claims
- 0866US10096029B1System, method, and computer program for proactively identifying and addressing customer needsAMDOCS DEVELOPMENT LTD·Filed 2016·Granted Oct 9, 2018·1 cites·20 claims
- 0958US10600059B2Component based customer care managementVEREGO GREG·Filed 2004·Granted Mar 24, 2020·1 cites·5 claims
- 1053US7099877B1Step to define inputs for a serviceUNISYS CORP·Filed 2001·Granted Aug 29, 2006·4 cites·25 claims
- 1152US2020082414A1System, Method, and Computer Program for Identifying Consumer Eyewear Purchasing TrendsEYEON PRO LTD·Filed 2018·Application pending·0 cites
- 1252US2020082419A1System, Method, and Computer Program for Using Social Media to Make Personal Fashion ChoicesEYEON PRO LTD·Filed 2018·Application pending·0 cites
- 1348US2020082324A1System, Method, and Computer Program for Virtual Inventory in Optometric Doctor PracticesEYEON PRO LTD·Filed 2018·Application pending·0 cites
- 1448US2020082449A1System, Method, and Computer Program for Improving Customer Experience and Sales Effectiveness in the Eye-wear Purchasing DecisionEYEON PRO LTD·Filed 2018·Application pending·0 cites
- 1539US8185542B1Stored procedure interfaceVANYO TADD E·Filed 2004·Granted May 22, 2012·3 cites·16 claims
- 1630US2005262157A1Interface cool ice OLEDB consumer interfaceVANYO TADD E·Filed 2004·Application pending·0 cites
Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →