Inventor · disambiguated record
Edwin Sapugay
Also filed as: SAPUGAY EDWIN · SAPUGAY EDWIN V · SAPUGAY EDWIN VITO
39 granted patents·8 pending applications·382 citations·filing 2004–2025
97Inventor score
Top patents by PatentIndex Score
47 records- 0197US10497366B2Hybrid learning system for natural language understandingSERVICENOW INC·Filed 2019·Granted Dec 3, 2019·63 cites·20 claims
- 0296US10970487B2Templated rule-based data augmentation for intent extractionSERVICENOW INC·Filed 2019·Granted Apr 6, 2021·16 cites·18 claims
- 0396US10956683B2Systems and method for vocabulary management in a natural learning frameworkSERVICENOW INC·Filed 2019·Granted Mar 23, 2021·11 cites·20 claims
- 0496US10713441B2Hybrid learning system for natural language intent extraction from a dialog utteranceSERVICENOW INC·Filed 2019·Granted Jul 14, 2020·15 cites·19 claims
- 0594US10740566B2Method and system for automated intent mining, classification and dispositionSERVICENOW INC·Filed 2018·Granted Aug 11, 2020·12 cites·20 claims
- 0693US11238232B2Written-modality prosody subsystem in a natural language understanding (NLU) frameworkSERVICENOW INC·Filed 2019·Granted Feb 1, 2022·6 cites·20 claims
- 0792US11681877B2Systems and method for vocabulary management in a natural learning frameworkSERVICENOW INC·Filed 2021·Granted Jun 20, 2023·2 cites·17 claims
- 0892US9626717B2Methods and systems for dynamic and embeddable storefront widgetBILLEO INC·Filed 2014·Granted Apr 18, 2017·20 cites·14 claims
- 0991US11087090B2System for focused conversation context management in a reasoning agent/behavior engine of an agent automation systemSERVICENOW INC·Filed 2019·Granted Aug 10, 2021·8 cites·19 claims
- 1091US8006240B2Support continuous availability by allowing the use of multiple concurrent versions of shared artifact libraries, with proper bind-drain semantics, for long-lived process application consumersIBM·Filed 2005·Granted Aug 23, 2011·46 cites·28 claims
- 1190US11205052B2Deriving multiple meaning representations for an utterance in a natural language understanding (NLU) frameworkSERVICENOW INC·Filed 2019·Granted Dec 21, 2021·18 cites·20 claims
- 1287US11507750B2Method and system for automated intent mining, classification and dispositionSERVICENOW INC·Filed 2020·Granted Nov 22, 2022·2 cites·20 claims
- 1387US7617500B2Generic framework for integrating components with different interfaces in an enterprise application integration environmentIBM·Filed 2005·Granted Nov 10, 2009·32 cites·36 claims
- 1485US11520992B2Hybrid learning system for natural language understandingSERVICENOW INC·Filed 2020·Granted Dec 6, 2022·2 cites·18 claims
- 1585US7653650B2Apparatus, system, and method for synchronizing change histories in enterprise applicationsIBM·Filed 2005·Granted Jan 26, 2010·21 cites·18 claims
- 1685US7630784B2Method and apparatus for independent deployment of rolesIBM·Filed 2005·Granted Dec 8, 2009·20 cites·6 claims
- 1784US12086550B2System for focused conversation context management in a reasoning agent/behavior engine of an agent automation systemSERVICENOW INC·Filed 2021·Granted Sep 10, 2024·1 cites·20 claims
- 1884US7958031B2Apparatus, system, and method for automated identity relationship maintenanceIBM·Filed 2005·Granted Jun 7, 2011·24 cites·28 claims
- 1983US8156479B2System and method of monitoring dynamic scopes in synchronous and asynchronous callsFONG PAMELA H·Filed 2007·Granted Apr 10, 2012·20 cites·23 claims
- 2081US7509653B2Efficient and scalable event partitioning in business integration applications using multiple delivery queuesIBM·Filed 2004·Granted Mar 24, 2009·40 cites·11 claims
- 2179US2024428001A1System for focused conversation context management in a reasoning agent/behavior engine of an agent automation systemSERVICENOW INC·Filed 2024·Application pending·0 cites
- 2277US11556713B2System and method for performing a meaning search using a natural language understanding (NLU) frameworkSERVICENOW INC·Filed 2020·Granted Jan 17, 2023·1 cites·20 claims
- 2375US12380277B2Written-modality prosody subsystem in a natural language understanding (NLU) frameworkSERVICENOW INC·Filed 2021·Granted Aug 5, 2025·0 cites·20 claims
- 2475US11487945B2Predictive similarity scoring subsystem in a natural language understanding (NLU) frameworkSERVICENOW INC·Filed 2019·Granted Nov 1, 2022·2 cites·19 claims
- 2574US11741309B2Templated rule-based data augmentation for intent extractionSERVICENOW INC·Filed 2021·Granted Aug 29, 2023·0 cites·20 claims
- 2674US2025356850A1Domain-aware vector encoding (dave) system for a natural language understanding (nlu) frameworkSERVICENOW INC·Filed 2025·Application pending·0 cites
- 2772US10977713B2Systems and methods for product recommendation refinement in topic-based virtual storefrontsPAYMENTUS CORP·Filed 2019·Granted Apr 13, 2021·0 cites·20 claims
- 2871US11023951B2Systems and methods for marketplace catalogue populationPAYMENTUS CORP·Filed 2019·Granted Jun 1, 2021·0 cites·20 claims
- 2970US11521257B2Systems and methods for product recommendation refinement in topic-based virtual storefrontsPAYMENTUS CORP·Filed 2021·Granted Dec 6, 2022·0 cites·20 claims
- 3069US10430856B2Systems and methods for marketplace catalogue populationPAYMENTUS CORP·Filed 2014·Granted Oct 1, 2019·0 cites·20 claims
- 3169US10366437B2Systems and methods for product recommendation refinement in topic-based virtual storefrontsPAYMENTUS CORP·Filed 2014·Granted Jul 30, 2019·0 cites·24 claims
- 3268US11393008B2Systems and methods for marketplace catalogue populationPAYMENTUS CORP·Filed 2020·Granted Jul 19, 2022·0 cites·20 claims
- 3364US11720756B2Deriving multiple meaning representations for an utterance in a natural language understanding (NLU) frameworkSERVICENOW INC·Filed 2021·Granted Aug 8, 2023·0 cites·20 claims
- 3462US12197869B2Concept system for a natural language understanding (NLU) frameworkSERVICENOW INC·Filed 2022·Granted Jan 14, 2025·0 cites·20 claims
- 3561US2025148213A1Concept system for a natural language understanding (nlu) frameworkSERVICENOW INC·Filed 2025·Application pending·0 cites
- 3659US12374325B2Domain-aware vector encoding (DAVE) system for a natural language understanding (NLU) frameworkSERVICENOW INC·Filed 2022·Granted Jul 29, 2025·0 cites·20 claims
- 3756US12175193B2System and method for lookup source segmentation scoring in a natural language understanding (NLU) frameworkSERVICENOW INC·Filed 2022·Granted Dec 24, 2024·0 cites·20 claims
- 3856US2021004443A1Pinning artifacts for expansion of search keys and search spaces in a natural language understanding (nlu) frameworkSERVICENOW INC·Filed 2019·Application pending·0 cites
- 3954US2022245353A1System and method for entity labeling in a natural language understanding (nlu) frameworkSERVICENOW INC·Filed 2022·Application pending·0 cites
- 4053US12299391B2System and method for repository-aware natural language understanding (NLU) using a lookup source frameworkSERVICENOW INC·Filed 2022·Granted May 13, 2025·0 cites·20 claims
- 4148US12499313B2Ensemble scoring system for a natural language understanding (NLU) frameworkSERVICENOW INC·Filed 2022·Granted Dec 16, 2025·0 cites·20 claims
- 4244US12265796B2Lookup source framework for a natural language understanding (NLU) frameworkSERVICENOW INC·Filed 2022·Granted Apr 1, 2025·0 cites·20 claims
- 4344US2006130038A1Apparatus, system, and method for facilitating dynamic modification of existing software objects defined in a strongly-typed programming languageCLAUSSEN CHRISTOPHER S·Filed 2004·Application pending·0 cites
- 4441US12511491B2System and method for managing and optimizing lookup source templates in a natural language understanding (NLU) frameworkSERVICENOW INC·Filed 2022·Granted Dec 30, 2025·0 cites·20 claims
- 4540US12175196B2Operational modeling and optimization system for a natural language understanding (NLU) frameworkSERVICENOW INC·Filed 2022·Granted Dec 24, 2024·0 cites·20 claims
- 4640US2007261065A1Framework for generating pre-packaged business integration component group pattern-based applicationsASTL KENNETH L·Filed 2006·Application pending·0 cites
- 4740US2022229986A1System and method for compiling and using taxonomy lookup sources in a natural language understanding (nlu) frameworkSERVICENOW INC·Filed 2022·Application pending·0 cites
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