Inventor · disambiguated record
Matthew Cannon
Also filed as: CANNON MATTHEW · CANNON MATTHEW J · CANNON MATTHEW JOHN
52 granted patents·1 pending application·1,071 citations·filing 1999–2021
98Inventor score
Files withINTUIT INC21TIME WARNER CABLE ENTPR LLC6CANNON MATTHEW J3PODGORNY IGOR3TIME WARNER CABLE INC3
Top patents by PatentIndex Score
53 records- 0198US10147037B1Method and system for determining a level of popularity of submission content, prior to publicizing the submission content with a question and answer support systemINTUIT INC·Filed 2015·Granted Dec 4, 2018·30 cites·40 claims
- 0298US10083213B1Method and system for routing a question based on analysis of the question content and predicted user satisfaction with answer content before the answer content is generatedINTUIT INC·Filed 2015·Granted Sep 25, 2018·167 cites·21 claims
- 0397US10162734B1Method and system for crowdsourcing software quality testing and error detection in a tax return preparation systemINTUIT INC·Filed 2016·Granted Dec 25, 2018·53 cites·30 claims
- 0496US11269665B1Method and system for user experience personalization in data management systems using machine learningINTUIT INC·Filed 2018·Granted Mar 8, 2022·29 cites·12 claims
- 0596US10748157B1Method and system for determining levels of search sophistication for users of a customer self-help system to personalize a content search user experience provided to the users and to increase a likelihood of user satisfaction with the search experienceINTUIT INC·Filed 2017·Granted Aug 18, 2020·23 cites·30 claims
- 0696US10134050B1Method and system for facilitating the production of answer content from a mobile device for a question and answer based customer support systemINTUIT INC·Filed 2015·Granted Nov 20, 2018·29 cites·28 claims
- 0794US11263277B1Modifying computerized searches through the generation and use of semantic graph data modelsPODGORNY IGOR·Filed 2018·Granted Mar 1, 2022·36 cites·18 claims
- 0894US10475044B1Method and system for question prioritization based on analysis of the question content and predicted asker engagement before answer content is generatedINTUIT INC·Filed 2015·Granted Nov 12, 2019·12 cites·11 claims
- 0994US10460398B1Method and system for crowdsourcing the detection of usability issues in a tax return preparation systemINTUIT INC·Filed 2016·Granted Oct 29, 2019·13 cites·30 claims
- 1093US11048887B1Cross-language models based on transfer learningINTUIT INC·Filed 2019·Granted Jun 29, 2021·12 cites·20 claims
- 1193US10755294B1Method and system for increasing use of mobile devices to provide answer content in a question and answer based customer support systemINTUIT INC·Filed 2015·Granted Aug 25, 2020·11 cites·11 claims
- 1292US9014359B1Generation of phone number lists and call filteringPFEFFER HOWARD LEIGH·Filed 2013·Granted Apr 21, 2015·37 cites·36 claims
- 1390US10878008B1User support with integrated conversational user interfaces and social question answeringINTUIT INC·Filed 2019·Granted Dec 29, 2020·11 cites·20 claims
- 1490US6453034B1Method of and system for extending internet telephony over virtual private network direct access linesMCI WORLDCOM INC·Filed 1999·Granted Sep 17, 2002·176 cites·17 claims
- 1589US9398261B1Transitioning video call between devicesPFEFFER HOWARD·Filed 2012·Granted Jul 19, 2016·8 cites·20 claims
- 1688US7532712B2System and method for providing caller ID service in a multi-region cable networkTIME WARNER CABLE INC·Filed 2004·Granted May 12, 2009·54 cites·67 claims
- 1787US7970388B2Methods and apparatus for providing multiple communications services with unified parental notification and/or control featuresTIME WARNER CABLE INC·Filed 2008·Granted Jun 28, 2011·13 cites·20 claims
- 1886US11017167B1Misspelling correction based on deep learning architecturePODGORNY IGOR·Filed 2018·Granted May 25, 2021·9 cites·20 claims
- 1985US10394804B1Method and system for increasing internet traffic to a question and answer customer support systemINTUIT INC·Filed 2015·Granted Aug 27, 2019·7 cites·30 claims
- 2085US9648163B2Generation of phone number lists and call filteringTIME WARNER CABLE ENTPR LLC·Filed 2015·Granted May 9, 2017·7 cites·15 claims
- 2183US6879680B2Method of and system for extending internet telephony over virtual private network direct access linesMC INC·Filed 2002·Granted Apr 12, 2005·35 cites·41 claims
- 2282US8849184B1Methods and apparatus for supporting sharing of content between mobile communications devices and home based devicesCANNON MATTHEW·Filed 2010·Granted Sep 30, 2014·8 cites·20 claims
- 2382US6512818B1Method and system for releasing a voice response unit from a protocol sessionMCI WORLDCOM INC·Filed 1999·Granted Jan 28, 2003·98 cites·22 claims
- 2481US11429988B2Method and system for increasing use of mobile devices to provide answer content in a question and answer based customer support systemINTUIT INC·Filed 2020·Granted Aug 30, 2022·1 cites·18 claims
- 2581US6816579B2Method and system for releasing a voice response unit from a protocol sessionMCI INC·Filed 2001·Granted Nov 9, 2004·25 cites·32 claims
- 2679US11256733B2User support with integrated conversational user interfaces and social question answeringINTUIT INC·Filed 2020·Granted Feb 22, 2022·1 cites·20 claims
- 2779US11093951B1System and method for responding to search queries using customer self-help systems associated with a plurality of data management systemsINTUIT INC·Filed 2017·Granted Aug 17, 2021·5 cites·19 claims
- 2879US10861023B2Method and system for question prioritization based on analysis of the question content and predicted asker engagement before answer content is generatedINTUIT INC·Filed 2019·Granted Dec 8, 2020·1 cites·20 claims
- 2978US10467541B2Method and system for improving content searching in a question and answer customer support system by using a crowd-machine learning hybrid predictive modelINTUIT INC·Filed 2016·Granted Nov 5, 2019·4 cites·23 claims
- 3078US8443403B2Methods and apparatus for providing voice mail servicesBELL DAVID G·Filed 2009·Granted May 14, 2013·5 cites·18 claims
- 3177US11144836B1Processing and re-using assisted support data to increase a self-support knowledge baseINTUIT INC·Filed 2017·Granted Oct 12, 2021·2 cites·21 claims
- 3277US6842447B1Internet protocol transport of PSTN-to-PSTN telephony servicesMCI INC·Filed 1999·Granted Jan 11, 2005·75 cites·26 claims
- 3375US6735209B1Address definition for IP telephony servicesWORLDCOM INC·Filed 1999·Granted May 11, 2004·38 cites·24 claims
- 3474US7653081B2Internet protocol transport of PSTN-to-PSTN telephony servicesVERIZON BUSINESS GLOBAL LLC·Filed 2004·Granted Jan 26, 2010·14 cites·28 claims
- 3572US8706096B2Call management and notifications in media player applicationsCANNON MATTHEW J·Filed 2012·Granted Apr 22, 2014·5 cites·23 claims
- 3671US7912194B2System and method for providing caller ID service in a multi-region cable networkTIME WARNER CABLE INC·Filed 2009·Granted Mar 22, 2011·3 cites·22 claims
- 3767US9245683B2Inductive couplerSCHLUMBERGER TECHNOLOGY CORP·Filed 2013·Granted Jan 26, 2016·3 cites·26 claims
- 3866US11783204B2Processing and re-using assisted support data to increase a self-support knowledge baseINTUIT INC·Filed 2021·Granted Oct 10, 2023·0 cites·19 claims
- 3966US10810378B2Method and system for decoding user intent from natural language queriesPODGORNY IGOR·Filed 2018·Granted Oct 20, 2020·1 cites·20 claims
- 4066US7492775B2Address definition for IP telephony servicesVERIZON BUSINESS GLOBAL LLC·Filed 2004·Granted Feb 17, 2009·5 cites·10 claims
- 4165US9237215B2Remote activation of mobile applicationsCANNON MATTHEW JOHN·Filed 2012·Granted Jan 12, 2016·2 cites·6 claims
- 4260US9948995B2Methods and apparatus for supporting sharing of content between mobile communications devices and home based devicesTIME WARNER CABLE ENTPR LLC·Filed 2014·Granted Apr 17, 2018·0 cites·12 claims
- 4359US10187698B2Methods and apparatus for providing voice mail servicesTIME WARNER CABLE ENTPR LLC·Filed 2017·Granted Jan 22, 2019·0 cites·20 claims
- 4458US7151822B2Method and system for releasing a voice response unit from a protocol sessionMCI LLC·Filed 2004·Granted Dec 19, 2006·3 cites·23 claims
- 4556US9369769B2Methods and apparatus for providing voice mail servicesTIME WARNER CABLE ENTPR LLC·Filed 2013·Granted Jun 14, 2016·0 cites·17 claims
- 4653US9769533B2Methods and apparatus for providing voice mail servicesTIME WARNER CABLE ENTPR LLC·Filed 2016·Granted Sep 19, 2017·0 cites·20 claims
- 4752US10027925B2Transitioning video call between devicesTIME WARNER CABLE ENTPR LLC·Filed 2016·Granted Jul 17, 2018·0 cites·8 claims
- 4852US8270581B2System and method for displaying caller identification information via an instant messaging servicePFEFFER HOWARD·Filed 2008·Granted Sep 18, 2012·0 cites·8 claims
- 4948US8687625B2Internet protocol transport of PSTN-to-PSTN telephony servicesCANNON MATTHEW J·Filed 2010·Granted Apr 1, 2014·0 cites·20 claims
- 5046US11163778B2Integrating virtual and human agents in a multi-channel support system for complex software applicationsINTUIT INC·Filed 2017·Granted Nov 2, 2021·0 cites·20 claims
Showing the top 50 of 53 patent records by PatentIndex Score.
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