Inventor · disambiguated record
Jeff Hodson
Also filed as: HODSON JEFF
9 granted patents·6 pending applications·45 citations·filing 2001–2008
85Inventor score
Top patents by PatentIndex Score
15 records- 0173US7349529B2Contact center conferencing of e-mail messageROCKWELL ELECTRONIC COMMERCE·Filed 2005·Granted Mar 25, 2008·5 cites·17 claims
- 0273US6870926B2Method of optimizing call center resources based upon statisticsROCKWELL ELECTRONIC COMMERCE·Filed 2001·Granted Mar 22, 2005·18 cites·29 claims
- 0369US7373387B2Session to track actual e-mail handling timeROCKWELL ELECTRONIC COMMERCE·Filed 2004·Granted May 13, 2008·4 cites·21 claims
- 0458US8634537B2Method of routing calls from a contact centerHOLLATZ MIKE·Filed 2004·Granted Jan 21, 2014·10 cites·45 claims
- 0556US6868153B2Customer touch-point scoring systemROCKWELL ELECTRONIC COMMERCE·Filed 2002·Granted Mar 15, 2005·2 cites·40 claims
- 0656US2004193468A1System for optimizing business rule resourcesFiled 2003·Application pending·0 cites
- 0754US7363588B2GUI for organizational environmentROCKWELL ELECTRONIC COMMERCE·Filed 2002·Granted Apr 22, 2008·5 cites·24 claims
- 0854US2003097339A1Method and apparatus for sharing customer dataFiled 2001·Application pending·0 cites
- 0951US7330429B2Method and apparatus for internet protocol transaction routingROCKWELL ELECTRONIC COMMERCE·Filed 2004·Granted Feb 12, 2008·1 cites·24 claims
- 1048US2006248002A1Business strategy transaction routerROCKWELL ELECTRONIC COMMERCE·Filed 2005·Application pending·0 cites
- 1147US2005047394A1Automatic contact navigation systemFiled 2003·Application pending·0 cites
- 1244US2005021529A1Transaction time tracking and reporting systemFiled 2003·Application pending·0 cites
- 1343US2006048135A1Method of monitoring and controlling applications in an ACDHODSON JEFF·Filed 2004·Application pending·0 cites
- 1442US7460651B2Contact identifier for message typesROCKWELL ELECTRONIC COMMERCE·Filed 2002·Granted Dec 2, 2008·0 cites·26 claims
- 1521USPP20636P2Eryngium plant named ‘Big Blue’Myerscough College of Preston·Filed 2008·Granted Jan 12, 2010·0 cites·1 claims
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