Inventor · disambiguated record
Vivek Salve
Also filed as: SALVE VIVEK
16 granted patents·1 pending application·41 citations·filing 2008–2020
90Inventor score
Files withIBM17
Top patents by PatentIndex Score
17 records- 0185US11657810B2Query routing for bot-based query responseIBM·Filed 2020·Granted May 23, 2023·2 cites·14 claims
- 0284US10904169B2Passing chatbot sessions to the best suited agentIBM·Filed 2017·Granted Jan 26, 2021·8 cites·18 claims
- 0383US11138212B2Natural language response recommendation clustering for rapid retrievalIBM·Filed 2019·Granted Oct 5, 2021·4 cites·20 claims
- 0480US7890454B2Method and system for data disaggregationIBM·Filed 2008·Granted Feb 15, 2011·8 cites·22 claims
- 0573US8032523B2Method and system for data migrationIBM·Filed 2008·Granted Oct 4, 2011·6 cites·17 claims
- 0672US11651250B2Automatically generated conversation outputIBM·Filed 2019·Granted May 16, 2023·1 cites·17 claims
- 0772US11461788B2Matching a customer and customer representative dynamically based on a customer representative's past performanceIBM·Filed 2019·Granted Oct 4, 2022·2 cites·18 claims
- 0872US11210677B2Measuring the effectiveness of individual customer representative responses in historical chat transcriptsIBM·Filed 2019·Granted Dec 28, 2021·2 cites·20 claims
- 0970US11392647B2Intent-based question suggestion engine to advance a transaction conducted via a chatbotIBM·Filed 2019·Granted Jul 19, 2022·1 cites·20 claims
- 1068US8051099B2Energy efficient data provisioningIBM·Filed 2008·Granted Nov 1, 2011·4 cites·22 claims
- 1166US11227250B2Rating customer representatives based on past chat transcriptsIBM·Filed 2019·Granted Jan 18, 2022·1 cites·20 claims
- 1259US7865460B2Method and system for data dispatchIBM·Filed 2008·Granted Jan 4, 2011·2 cites·21 claims
- 1352US11170173B2Analyzing chat transcript data by classifying utterances into products, intents and clustersIBM·Filed 2019·Granted Nov 9, 2021·0 cites·20 claims
- 1452US2019312827A1Passing emotional chatbot sessions to the best suited agentIBM·Filed 2019·Application pending·0 cites
- 1548US11157707B2Natural language response improvement in machine assisted agentsIBM·Filed 2019·Granted Oct 26, 2021·0 cites·20 claims
- 1648US11095578B2Technology for chat bot translationIBM·Filed 2019·Granted Aug 17, 2021·0 cites·17 claims
- 1741US11522730B2Customized meeting notesIBM·Filed 2020·Granted Dec 6, 2022·0 cites·17 claims
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