Inventor · disambiguated record
Vicki Colson
Also filed as: COLSON VICKI · COLSON VICKI L
14 granted patents·1 pending application·365 citations·filing 1997–2008
94Inventor score
Top patents by PatentIndex Score
15 records- 0189US6546082B1Method and apparatus for assisting speech and hearing impaired subscribers using the telephone and central officeIBM·Filed 2000·Granted Apr 8, 2003·78 cites·18 claims
- 0288US7180985B2Interactive voice response (IVR) aggregation master serviceIBM·Filed 2003·Granted Feb 20, 2007·51 cites·9 claims
- 0386US7184539B2Automated call center transcription servicesIBM·Filed 2003·Granted Feb 27, 2007·55 cites·23 claims
- 0479US8175650B2Providing telephone services based on a subscriber voice identificationCOLSON VICKI·Filed 2008·Granted May 8, 2012·9 cites·6 claims
- 0579US7216287B2Personal voice portal serviceIBM·Filed 2002·Granted May 8, 2007·28 cites·19 claims
- 0679US7046777B2IVR customer address acquisition methodIBM·Filed 2003·Granted May 16, 2006·24 cites·22 claims
- 0778US6785741B1Call director system and methodIBM·Filed 2000·Granted Aug 31, 2004·33 cites·63 claims
- 0870US7647382B2Instant messaging with caller identificationIBM·Filed 2008·Granted Jan 12, 2010·2 cites·5 claims
- 0970US7376703B2Instant messaging with caller identificationIBM·Filed 2002·Granted May 20, 2008·9 cites·5 claims
- 1068US6078580AOperator status server for voice over dataIBM·Filed 1997·Granted Jun 20, 2000·48 cites·20 claims
- 1162US7386107B2Telephony service invocation using service descriptorsIBM·Filed 2002·Granted Jun 10, 2008·4 cites·9 claims
- 1253US7522718B2Telephony service invocation using service descriptorsIBM·Filed 2008·Granted Apr 21, 2009·0 cites·9 claims
- 1347US2003231745A1Providing telephone services based on a subscriber identityIBM·Filed 2002·Application pending·0 cites
- 1439US6069891AIntranet voice over data operator serviceIBM·Filed 1997·Granted May 30, 2000·13 cites·20 claims
- 1538US6111873AVoice over data for remotely located operatorsIBM·Filed 1997·Granted Aug 29, 2000·11 cites·10 claims
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