Inventor · disambiguated record
Thomas Veatch
Also filed as: VEATCH THOMAS · VEATCH THOMAS C
9 granted patents·90 citations·filing 2012–2016
90Inventor score
Technology areasG06F
Top patents by PatentIndex Score
9 records- 0196US8837687B2Computer-implemented system and method for matching agents with callers in an automated call center environment based on user traitsODINAK GILAD·Filed 2012·Granted Sep 16, 2014·31 cites·18 claims
- 0293US10044864B2Computer-implemented system and method for assigning call agents to callersINTELLISIST INC·Filed 2016·Granted Aug 7, 2018·7 cites·18 claims
- 0393US10038784B2System and method for providing agent guidanceINTELLISIST INC·Filed 2015·Granted Jul 31, 2018·7 cites·18 claims
- 0492US8837706B2Computer-implemented system and method for providing coaching to agents in an automated call center environment based on user traitsODINAK GILAD·Filed 2012·Granted Sep 16, 2014·13 cites·20 claims
- 0589US9159054B2System and method for providing guidance to persuade a callerINTELLISIST INC·Filed 2014·Granted Oct 13, 2015·7 cites·20 claims
- 0688US8842811B2Computer-implemented system and method for providing recommendations regarding hiring agents in an automated call center environment based on user traitsODINAK GILAD·Filed 2012·Granted Sep 23, 2014·7 cites·20 claims
- 0786US10027804B2System and method for providing hiring recommendations of agents within a call centerINTELLISIST INC·Filed 2014·Granted Jul 17, 2018·5 cites·20 claims
- 0884US9509845B2System and method for pairing agents and callers within a call centerINTELLISIST INC·Filed 2014·Granted Nov 29, 2016·4 cites·14 claims
- 0953USD729531SCross-legged sitting deviceVEATCH THOMAS C·Filed 2014·Granted May 19, 2015·9 cites·1 claims
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