Inventor · disambiguated record
B. Scott Smith
Also filed as: SMITH B SCOTT
14 granted patents·1 pending application·1,635 citations·filing 1991–2001
96Inventor score
Top patents by PatentIndex Score
15 records- 0196US5832068AData processing system with real time priority updating of data records and dynamic record exclusionDAVOX CORP·Filed 1996·Granted Nov 3, 1998·332 cites·24 claims
- 0291US5278898ASystem for managing a hold queueDAVOX CORP·Filed 1991·Granted Jan 11, 1994·202 cites·16 claims
- 0390US5822400ACall record scheduling system and methodDAVOX CORP·Filed 1996·Granted Oct 13, 1998·173 cites·21 claims
- 0486US5790650ATelephone call center management system which supports multi-user and separate private applicationsDAVOX CORP·Filed 1996·Granted Aug 4, 1998·176 cites·20 claims
- 0583US6141412AUnscheduled event task processing systemDAVOX CORP·Filed 1996·Granted Oct 31, 2000·97 cites·17 claims
- 0683US5592543AMethod and system for allocating agent resources to a telephone call campaignDAVOX CORP·Filed 1996·Granted Jan 7, 1997·134 cites·29 claims
- 0782US5594790AMethod for selecting and controlling the automatic dialing of a call record campaignDAVOX CORP·Filed 1994·Granted Jan 14, 1997·124 cites·11 claims
- 0879US6816880B1Browser user inter face for client workstationCONCERTO SOFTWARE INC·Filed 1998·Granted Nov 9, 2004·130 cites·25 claims
- 0974US5517566AMethod for allocating agent resources to multiple telephone call campaignsFiled 1994·Granted May 14, 1996·69 cites·8 claims
- 1069US6587557B1System and method of distributing outbound telephony services over a computer networkCONCERTO SOFTWARE INC·Filed 1999·Granted Jul 1, 2003·49 cites·20 claims
- 1167US5495523AMethod for low priority telephony system assisted dialingDAVOX CORP·Filed 1994·Granted Feb 27, 1996·50 cites·2 claims
- 1266US6721778B1Unscheduled event task processing systemCONCERTO SOFTWARE INC·Filed 1999·Granted Apr 13, 2004·42 cites·14 claims
- 1356US5295184ADynamically adjustable call pacing systemDAVOX CORP·Filed 1991·Granted Mar 15, 1994·33 cites·16 claims
- 1452US6754332B1Object oriented system and method for directing incoming telephone callsCONCERTO SOFTWARE INC·Filed 1998·Granted Jun 22, 2004·24 cites·14 claims
- 1539US2002152284A1System and method for performing real time monitoring and control of an interactive networkFiled 2001·Application pending·0 cites
Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →