Inventor · disambiguated record
Roger I. Krimstock
Also filed as: KRIMSTOCK ROGER I
7 granted patents·86 citations·filing 2001–2022
83Inventor score
Top patents by PatentIndex Score
7 records- 0188US10999440B1Method to augment routing delivery systems with intuitive human knowledge, expertise, and iterative artificial intelligence and machine learning in contact center environmentsAVAYA INC·Filed 2020·Granted May 4, 2021·3 cites·20 claims
- 0287US9680995B2Reporting on call center data across multiple concurrent activity sourcesAVAYA INC·Filed 2013·Granted Jun 13, 2017·18 cites·20 claims
- 0384US6735299B2Automatic call distribution groups in call center management systemsAVAYA TECHNOLOGY CORP·Filed 2001·Granted May 11, 2004·53 cites·55 claims
- 0482US11528365B1Facilitation of communication among individuals waiting in a contact center queueAVAYA MAN LP·Filed 2021·Granted Dec 13, 2022·2 cites·20 claims
- 0575US7822587B1Hybrid database architecture for both maintaining and relaxing type 2 data entity behaviorAVAYA INC·Filed 2005·Granted Oct 26, 2010·8 cites·14 claims
- 0669US10827074B2Enforcement of contact center communication session routing behaviorsAVAYA INC·Filed 2018·Granted Nov 3, 2020·2 cites·20 claims
- 0754US12177922B2Mobile phone open-ended reconnect featureAVAYA MAN LP·Filed 2022·Granted Dec 24, 2024·0 cites·20 claims
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