Inventor · disambiguated record
Robert S. Westrich
Also filed as: WESTRICH ROBERT S
30 granted patents·3 pending applications·3,665 citations·filing 1996–2009
98Inventor score
Top patents by PatentIndex Score
33 records- 0197US6049602AVirtual call centerAT & T CORP·Filed 1997·Granted Apr 11, 2000·365 cites·33 claims
- 0297US5978837AIntelligent pager for remotely managing E-Mail messagesAT & T CORP·Filed 1996·Granted Nov 2, 1999·330 cites·4 claims
- 0396US6650747B1Control of merchant application by system monitor in virtual contact centerAT & T CORP·Filed 2000·Granted Nov 18, 2003·160 cites·22 claims
- 0495US5907547ASystem and method for establishing internet communications linksAT & T CORP·Filed 1996·Granted May 25, 1999·377 cites·18 claims
- 0594US5914472ACredit card spending authorization control systemAT & T CORP·Filed 1997·Granted Jun 22, 1999·1k cites·21 claims
- 0694US5905777AE-mail paging systemAT & T CORP·Filed 1996·Granted May 18, 1999·325 cites·33 claims
- 0792US7996036B1Method and system for providing mobility to enhanced call service features at remote locationsAT & T IP II LP·Filed 2006·Granted Aug 9, 2011·20 cites·9 claims
- 0890US6823197B1Method and system for providing mobility to enhanced call service features at remote locationsAT & T CORP·Filed 2001·Granted Nov 23, 2004·51 cites·13 claims
- 0990US6804345B1Virtual contact center with flexible staffing controlAT & T CORP·Filed 2000·Granted Oct 12, 2004·55 cites·28 claims
- 1090US5844969ACommunication system, method and device for remotely re-transmitting received electronic mail directed to a destination terminal to a new destination terminalAT & T CORP·Filed 1997·Granted Dec 1, 1998·222 cites·39 claims
- 1189US6381317B1Subscriber-initiated automated third party billing featureAT & T CORP·Filed 2001·Granted Apr 30, 2002·49 cites·14 claims
- 1288US6763102B1Method for handling incoming calls directed to a virtual communication service subscriber via a guest PBXAT & T CORP·Filed 2001·Granted Jul 13, 2004·44 cites·22 claims
- 1388US6226366B1Subscriber-initiated automated third party billing featureAT & T CORP·Filed 2000·Granted May 1, 2001·46 cites·16 claims
- 1487US6967947B1Method and system for providing controllable enhanced call service features at mobile locationsAT & T CORP·Filed 2001·Granted Nov 22, 2005·43 cites·11 claims
- 1587US6870835B1Method for handling incominc calls directed to a virtual communication service subscriber via a shared line systemAT & T CORP·Filed 2001·Granted Mar 22, 2005·56 cites·26 claims
- 1684US6654459B1Enhanced agent authentication in virtual contact centerAT & T CORP·Filed 2000·Granted Nov 25, 2003·39 cites·22 claims
- 1783US6542475B1Method and system for providing enhanced call service features at remote locationsAT & T CORP·Filed 1999·Granted Apr 1, 2003·139 cites·25 claims
- 1882US7174189B1Method and system for providing mobility to enhanced call service features at remote locationsAT & T CORP·Filed 2004·Granted Feb 6, 2007·22 cites·7 claims
- 1980US8891514B1Method and system for providing controllable enhanced call service features at mobile locationsCHEN YIHSIU·Filed 2005·Granted Nov 18, 2014·7 cites·20 claims
- 2076US6516060B1Advanced call sequencing serviceAT & T CORP·Filed 1998·Granted Feb 4, 2003·70 cites·5 claims
- 2173US6574480B1Method and apparatus for providing intelligent emergency pagingAT & T CORP·Filed 1999·Granted Jun 3, 2003·67 cites·22 claims
- 2271US6330322B1Method and apparatus for updating revertive telephone numbersAT & T CORP·Filed 1998·Granted Dec 11, 2001·53 cites·18 claims
- 2370US6801780B1Method and apparatus for providing intelligent emergency pagingAT & T CORP·Filed 2003·Granted Oct 5, 2004·11 cites·2 claims
- 2467US7961865B1Method for handling incoming calls directed to a virtual communication service subscriber via a guest PBXAT & T IP II LP·Filed 2009·Granted Jun 14, 2011·1 cites·16 claims
- 2562US6373926B1Centralized message service apparatus and methodAT & T CORP·Filed 1998·Granted Apr 16, 2002·45 cites·20 claims
- 2661US7613288B1Method for handling incoming calls directed to a virtual communication service subscriber via a guest PBXAT & T CORP·Filed 2004·Granted Nov 3, 2009·3 cites·22 claims
- 2756US6377680B1Method and apparatus for noise cancellationAT & T CORP·Filed 1998·Granted Apr 23, 2002·24 cites·7 claims
- 2852US2005008140A1Virtual contact center with flexible staffing controlFiled 2004·Application pending·0 cites
- 2948US2008043967A1Method for handling incoming calls directed to a virtual communication service subscriber via a shared line systemCHEN YIHSIU·Filed 2007·Application pending·0 cites
- 3046US7336656B1Method for handling incoming calls directed to a virtual communication service subscriber via a shared line systemAT & T CORP·Filed 2005·Granted Feb 26, 2008·0 cites·20 claims
- 3145US2003035381A1Network-based teleconferencing capabilities utilizing data network call set-up requestsFiled 2001·Application pending·0 cites
- 3240US6026306ALocation sensitive mobility telecommunications methodAT & T CORP·Filed 1997·Granted Feb 15, 2000·12 cites·18 claims
- 3335US6349209B1Method for simplified telephone dialingAT & T CORP·Filed 1997·Granted Feb 19, 2002·7 cites·25 claims
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