Inventor · disambiguated record
Benjamin Vincent Hanrahan
Also filed as: HANRAHAN BENJAMIN VINCENT
5 granted patents·1 pending application·287 citations·filing 2010–2015
78Inventor score
Top patents by PatentIndex Score
6 records- 0197US8380743B2System and method for supporting targeted sharing and early curation of informationPALO ALTO RES CT INC·Filed 2010·Granted Feb 19, 2013·266 cites·20 claims
- 0285US8656286B2System and method for providing mixed-initiative curation of information within a shared repositoryCONVERTINO GREGORIO·Filed 2010·Granted Feb 18, 2014·14 cites·20 claims
- 0384US8917854B2System to support contextualized definitions of competitions in call centersXEROX CORP·Filed 2013·Granted Dec 23, 2014·7 cites·23 claims
- 0457US2016086125A1Implicit and explicit collective definition of level of difficulty for metrics based competitions in call centersXEROX CORP·Filed 2014·Application pending·0 cites
- 0548US9955009B2Prescriptive analytics for customer satisfaction based on agent perceptionXEROX CORP·Filed 2014·Granted Apr 24, 2018·0 cites·20 claims
- 0635US9654632B2Apparatus and method for generating a graphical representation to motivate employees in a call centerXEROX CORP·Filed 2015·Granted May 16, 2017·0 cites·19 claims
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