Inventor · disambiguated record
Jeffrey William Cordell
Also filed as: CORDELL JEFFREY · CORDELL JEFFREY WILLIAM
93 granted patents·8 pending applications·598 citations·filing 2006–2022
99Inventor score
Files withWEST CORP48LANGUAGE LINE SERVICES INC28CORDELL JEFFREY WILLIAM13ALORICA BUSINESS SOLUTIONS LLC5OPEN INVENTION NETWORK LLC3
Top patents by PatentIndex Score
101 records- 0199US9143907B1Providing data messaging support by intercepting and redirecting received short message service (SMS) messagesWEST CORP·Filed 2013·Granted Sep 22, 2015·157 cites·15 claims
- 0298US9813363B1Providing data messaging support by intercepting and processing received short message service (SMS) messages at a customer support serviceWEST CORP·Filed 2013·Granted Nov 7, 2017·109 cites·12 claims
- 0394US9621720B1Providing data messaging support by intercepting and redirecting received short message service (SMS) messagesWEST CORP·Filed 2015·Granted Apr 11, 2017·13 cites·20 claims
- 0494US9294890B1Intercepting and processing received short message service (SMS) messages to provide an automated responseWEST CORP·Filed 2013·Granted Mar 22, 2016·17 cites·15 claims
- 0593US10200334B1Method and apparatus of providing live support service in a notification systemWEST CORP·Filed 2017·Granted Feb 5, 2019·5 cites·20 claims
- 0693US10114416B1Parabolic-shaped receptacle and support mechanism for a computing deviceLANGUAGE LINE SERVICES INC·Filed 2017·Granted Oct 30, 2018·13 cites·17 claims
- 0793US9232373B1Providing data messaging support by intercepting and processing received short message service (SMS) messages at a customer support serviceWEST CORP·Filed 2013·Granted Jan 5, 2016·15 cites·12 claims
- 0893US8687791B1System, method, and computer readable medium for routing an agent to a preferred communications platformCORDELL JEFFREY WILLIAM·Filed 2006·Granted Apr 1, 2014·26 cites·22 claims
- 0993US8667072B1Method and apparatus of providing live support service in a notification systemCORDELL JEFFREY WILLIAM·Filed 2011·Granted Mar 4, 2014·15 cites·18 claims
- 1091US8079066B1Multi-domain login and messagingCORDELL JEFFREY WILLIAM·Filed 2007·Granted Dec 13, 2011·35 cites·19 claims
- 1191US7769160B1System, method, and computer readable medium for routing an agent to a preferred communications platform in order to receive a customer callWEST CORP·Filed 2006·Granted Aug 3, 2010·16 cites·17 claims
- 1290US8964946B1Identifying recorded call data segments of interestWEST CORP·Filed 2012·Granted Feb 24, 2015·11 cites·17 claims
- 1389US10511713B1Identifying recorded call data segments of interestWEST CORP·Filed 2017·Granted Dec 17, 2019·6 cites·11 claims
- 1489US8995645B1System, method, and computer readable medium for routing an agent to a preferred communications platform in order to receive a customer callWEST CORP·Filed 2014·Granted Mar 31, 2015·9 cites·20 claims
- 1588US8559618B1Contact center call routing by agent attributeCORDELL JEFFREY WILLIAM·Filed 2006·Granted Oct 15, 2013·14 cites·19 claims
- 1687US9959556B1Method and apparatus of providing video data notifications to user devicesCORDELL JEFFREY WILLIAM·Filed 2011·Granted May 1, 2018·16 cites·17 claims
- 1787US9549300B1Providing data messaging support by intercepting and processing received short message service (SMS) messages at a customer support serviceWEST CORP·Filed 2016·Granted Jan 17, 2017·3 cites·20 claims
- 1887US7747695B1System, method and computer readable medium for providing notificationsWEST CORP·Filed 2007·Granted Jun 29, 2010·24 cites·23 claims
- 1986US9313330B1Identifying recorded call data segments of interestWEST CORP·Filed 2012·Granted Apr 12, 2016·7 cites·20 claims
- 2085US10418955B2Process for acoustic amplification in a mobile device applicationLANGUAGE LINE SERVICES INC·Filed 2017·Granted Sep 17, 2019·4 cites·8 claims
- 2184US8681964B1Performing automated event services to registered end usersCORDELL JEFFREY WILLIAM·Filed 2012·Granted Mar 25, 2014·5 cites·11 claims
- 2283US10367937B1Providing data messaging support by intercepting and redirecting received short message service (SMS) messagesWEST CORP·Filed 2018·Granted Jul 30, 2019·3 cites·20 claims
- 2383US9537993B1Identifying recorded call data segments of interestWEST CORP·Filed 2016·Granted Jan 3, 2017·4 cites·20 claims
- 2483US8615791B1Multi-domain login and messagingCORDELL JEFFREY WILLIAM·Filed 2011·Granted Dec 24, 2013·8 cites·20 claims
- 2583US8462934B1System, method, and computer readable medium for routing an agent to a preferred communications platform in order to receive a customer callCORDELL JEFFREY WILLIAM·Filed 2010·Granted Jun 11, 2013·5 cites·18 claims
- 2682US9386137B1Identifying recorded call data segments of interestWEST CORP·Filed 2015·Granted Jul 5, 2016·4 cites·20 claims
- 2781US9106731B1Identifying recorded call data segments of interestWEST CORP·Filed 2012·Granted Aug 11, 2015·4 cites·17 claims
- 2880US10958788B1Third-party outdial process for establishing a language interpretation sessionLANGUAGE LINE SERVICES INC·Filed 2020·Granted Mar 23, 2021·2 cites·20 claims
- 2980US8971512B1Performing automated event services to registered end usersWEST CORP·Filed 2014·Granted Mar 3, 2015·3 cites·20 claims
- 3079US8699693B1System, method, and computer readable medium for routing an agent to a preferred communications platform in order to receive a customer callWEST CORP·Filed 2013·Granted Apr 15, 2014·3 cites·20 claims
- 3178US10432795B1Performing automated event services to registered end usersWEST CORP·Filed 2018·Granted Oct 1, 2019·3 cites·20 claims
- 3278US9256879B1Method and apparatus of providing live support service in a notification systemWEST CORP·Filed 2014·Granted Feb 9, 2016·1 cites·20 claims
- 3377US9232059B1Method and apparatus of processing caller responsesWEST CORP·Filed 2015·Granted Jan 5, 2016·2 cites·20 claims
- 3475US10303776B2Multi-channel cross-modality system for providing language interpretation/translation servicesLANGUAGE LINE SERVICES INC·Filed 2015·Granted May 28, 2019·2 cites·15 claims
- 3573US10972606B1Testing configuration for assessing user-agent communicationLANGUAGE LINE SERVICES INC·Filed 2019·Granted Apr 6, 2021·2 cites·20 claims
- 3673US10601743B1Providing data messaging support by intercepting and processing received short message service (SMS) messages at a customer support serviceWEST CORP·Filed 2018·Granted Mar 24, 2020·1 cites·20 claims
- 3773US8301523B1System, method and computer readable medium for providing notificationsMORRIS COREY K·Filed 2010·Granted Oct 30, 2012·4 cites·20 claims
- 3872US9992345B1Performing automated event services to registered end usersWEST CORP·Filed 2017·Granted Jun 5, 2018·1 cites·20 claims
- 3972US8938065B1Real time feedback of script logicWEST CORP·Filed 2014·Granted Jan 20, 2015·2 cites·20 claims
- 4072US8595648B1Script logic graphical mappingCORDELL JEFFREY WILLIAM·Filed 2006·Granted Nov 26, 2013·6 cites·17 claims
- 4171US8582742B1Performing automated event services to registered end usersCORDELL JEFFREY WILLIAM·Filed 2009·Granted Nov 12, 2013·2 cites·20 claims
- 4269US9680991B1Identifying recorded call data segments of interestWEST CORP·Filed 2016·Granted Jun 13, 2017·1 cites·20 claims
- 4369US8983038B1Method and apparatus of processing caller responsesBOUTCHER JAMES K·Filed 2011·Granted Mar 17, 2015·1 cites·18 claims
- 4468US9503578B1Script logic viewingCORDELL JEFFREY WILLIAM·Filed 2006·Granted Nov 22, 2016·2 cites·16 claims
- 4568US9258181B1Managing agent login to multiple conference call bridgesCORDELL JEFFREY WILLIAM·Filed 2007·Granted Feb 9, 2016·4 cites·18 claims
- 4667US9635065B1Performing automated event services to registered end usersWEST CORP·Filed 2015·Granted Apr 25, 2017·1 cites·20 claims
- 4765US9699313B1Contact center call routing by agent attributeALORICA BUSINESS SOLUTIONS LLC·Filed 2013·Granted Jul 4, 2017·1 cites·19 claims
- 4865US9577973B1Method and apparatus of providing live support service in a notification systemWEST CORP·Filed 2016·Granted Feb 21, 2017·0 cites·20 claims
- 4964US10827068B1Method and apparatus of processing caller responsesOPEN INVENTION NETWORK LLC·Filed 2019·Granted Nov 3, 2020·0 cites·20 claims
- 5064US10321223B2Mobile computing device receptacle with an acoustic amplification componentLANGUAGE LINE SERVICES INC·Filed 2017·Granted Jun 11, 2019·1 cites·20 claims
Showing the top 50 of 101 patent records by PatentIndex Score.
Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →