Inventor · disambiguated record
Angelo Cicchitto
Also filed as: CICCHITTO ANGELO
11 granted patents·67 citations·filing 2013–2021
90Inventor score
Top patents by PatentIndex Score
11 records- 0195US9294615B2System and method for handling call recording failures for a contact centerGENESYS TELECOMM LAB INC·Filed 2014·Granted Mar 22, 2016·15 cites·21 claims
- 0295US9049197B2System and method for handling call recording failures for a contact centerGENESYS TELECOMM LAB INC·Filed 2013·Granted Jun 2, 2015·14 cites·18 claims
- 0394US9565296B2Call event tagging and call recording stitching for contact center call recordingsGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Granted Feb 7, 2017·9 cites·20 claims
- 0493US9178989B2Call event tagging and call recording stitching for contact center call recordingsGENESYS TELECOMM LAB INC·Filed 2013·Granted Nov 3, 2015·10 cites·18 claims
- 0592US9065830B2Network recording and speech analytics system and methodGENESYS TELECOMM LAB INC·Filed 2013·Granted Jun 23, 2015·9 cites·21 claims
- 0690US11620656B2System and method for personalization as a serviceGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2021·Granted Apr 4, 2023·2 cites·11 claims
- 0789US9596344B2System and method for encrypting and recording media for a contact centerGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2013·Granted Mar 14, 2017·6 cites·23 claims
- 0878US9781253B2System and method for geo-location based media recording for a contact centerGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2013·Granted Oct 3, 2017·2 cites·20 claims
- 0964US10455081B2Network recording and speech analytics system and methodGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2018·Granted Oct 22, 2019·0 cites·20 claims
- 1063US10063693B2System and method for geo-location based media recording for a contact centerGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2017·Granted Aug 28, 2018·0 cites·20 claims
- 1158US9900429B2Network recording and speech analytics system and methodGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Granted Feb 20, 2018·0 cites·27 claims
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