Inventor · disambiguated record
Eric Tamblyn
Also filed as: TAMBLYN ERIC · TAMBLYN ERIC W
10 granted patents·3 pending applications·307 citations·filing 2013–2018
90Inventor score
Top patents by PatentIndex Score
13 records- 0197US9912810B2System and method for chat automationGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2016·Granted Mar 6, 2018·222 cites·20 claims
- 0294US10038787B2System and method for managing and transitioning automated chat conversationsGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2016·Granted Jul 31, 2018·21 cites·20 claims
- 0394US9866693B2System and method for monitoring progress of automated chat conversationsGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2016·Granted Jan 9, 2018·26 cites·20 claims
- 0492US9065830B2Network recording and speech analytics system and methodGENESYS TELECOMM LAB INC·Filed 2013·Granted Jun 23, 2015·9 cites·21 claims
- 0591US10346785B2Multi-tenant based analytics for contact centersGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2014·Granted Jul 9, 2019·13 cites·18 claims
- 0689US10102491B2System and method for bridging online customer experienceGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2014·Granted Oct 16, 2018·12 cites·20 claims
- 0783US10121116B2System and method for providing dynamic recommendations based on interactions in retail storesGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2014·Granted Nov 6, 2018·4 cites·7 claims
- 0867US11755978B2System for providing dynamic recommendations based on interactions in retail storesGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2018·Granted Sep 12, 2023·0 cites·5 claims
- 0964US10455081B2Network recording and speech analytics system and methodGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2018·Granted Oct 22, 2019·0 cites·20 claims
- 1058US9900429B2Network recording and speech analytics system and methodGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Granted Feb 20, 2018·0 cites·27 claims
- 1157US2014337072A1Actionable workflow based on interaction analytics analysisGENESYS TELECOMM LAB INC·Filed 2013·Application pending·0 cites
- 1247US2016036980A1System and Method for Addressing Hard-To-Understand for Contact Center Service QualityGENESYS TELECOMM LAB INC·Filed 2014·Application pending·0 cites
- 1347US2016036972A1System and Method for Addressing Communication Issues for Contact Center Service QualityGENESYS TELECOMM LAB INC·Filed 2014·Application pending·0 cites
Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →