Inventor · disambiguated record
Slava Sayko
Also filed as: SAYKO SLAVA
12 granted patents·1 pending application·95 citations·filing 2012–2017
90Inventor score
Files withGENESYS TELECOMM LAB INC6GENESYS TELECOMMUNICATIONS LABORATORIES INC5KOVALENKO GALINA1MAKAGON PETR1
Top patents by PatentIndex Score
13 records- 0195US9294515B2Method of controlling session initiation protocol sessions with state chartsGENESYS TELECOMM LAB INC·Filed 2012·Granted Mar 22, 2016·48 cites·20 claims
- 0288US9112975B2System and method for web-based real time communication with contact centersGENESYS TELECOMM LAB INC·Filed 2012·Granted Aug 18, 2015·12 cites·20 claims
- 0387US9131067B2System and method for out-of-band communication with contact centersGENESYS TELECOMM LAB INC·Filed 2012·Granted Sep 8, 2015·9 cites·20 claims
- 0485US8879712B2System and method for managing traffic bursts for a plurality of tenantsGENESYS TELECOMM LAB INC·Filed 2012·Granted Nov 4, 2014·8 cites·8 claims
- 0584US9143616B2System and method for managing traffic bursts on a per tenant basisGENESYS TELECOMM LAB INC·Filed 2012·Granted Sep 22, 2015·6 cites·18 claims
- 0682US9503581B2System and method for web-based real time communication with contact centersGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Granted Nov 22, 2016·5 cites·19 claims
- 0781US9578174B2System and method for out-of-band communication with contact centersGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Granted Feb 21, 2017·4 cites·20 claims
- 0867US9270827B2Dynamic management and redistribution of contact center media trafficKOVALENKO GALINA·Filed 2012·Granted Feb 23, 2016·2 cites·44 claims
- 0966US10079938B2Dynamic management and redistribution of contact center media trafficGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Granted Sep 18, 2018·1 cites·22 claims
- 1058US9398158B2System and method for managing traffic bursts for a plurality of tenantsGENESYS TELECOMM LAB INC·Filed 2014·Granted Jul 19, 2016·0 cites·20 claims
- 1151US10313524B2System and method for web-based real time and out-of-band communications with contact centersGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2017·Granted Jun 4, 2019·0 cites·20 claims
- 1248US10165013B2Method of controlling session initiation protocol sessions with state chartsGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2016·Granted Dec 25, 2018·0 cites·16 claims
- 1341US2014072115A1System and method for dynamic configuration of contact centers via templatesMAKAGON PETR·Filed 2013·Application pending·0 cites
Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →