Inventor · disambiguated record
Kenneth R. Hackbarth
Also filed as: HACKBARTH JR KENNETH R · HACKBARTH KENNETH R
5 granted patents·309 citations·filing 2002–2006
85Inventor score
Technology areasH04M
Top patents by PatentIndex Score
5 records- 0194US8938063B1Contact center service monitoring and correctingHACKBARTH KENNETH R·Filed 2006·Granted Jan 20, 2015·142 cites·24 claims
- 0292US8811597B1Contact center performance predictionHACKBARTH KENNETH R·Filed 2006·Granted Aug 19, 2014·48 cites·23 claims
- 0389US7711104B1Multi-tasking tracking agentAVAYA INC·Filed 2004·Granted May 4, 2010·57 cites·37 claims
- 0487US6847714B2Accent-based matching of a communicant with a call-center agentAVAYA TECHNOLOGY CORP·Filed 2002·Granted Jan 25, 2005·55 cites·20 claims
- 0577US7809127B2Method for discovering problem agent behaviorsAVAYA INC·Filed 2005·Granted Oct 5, 2010·7 cites·36 claims
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