Inventor · disambiguated record
Juliana Saussy
Also filed as: SAUSSY JULIANA
7 granted patents·227 citations·filing 2018–2023
85Inventor score
Files withAMAZON TECH INC7
Top patents by PatentIndex Score
7 records- 0196US11368588B1Dynamic communication routing at contact centersAMAZON TECH INC·Filed 2020·Granted Jun 21, 2022·17 cites·20 claims
- 0295US10554817B1Automation of contact workflow and automated service agents in contact center systemAMAZON TECH INC·Filed 2018·Granted Feb 4, 2020·152 cites·20 claims
- 0394US11269911B1Using specified performance attributes to configure machine learning pipeline stages for an ETL jobAMAZON TECH INC·Filed 2018·Granted Mar 8, 2022·39 cites·20 claims
- 0489US11941016B2Using specified performance attributes to configure machine learning pipepline stages for an ETL jobAMAZON TECH INC·Filed 2022·Granted Mar 26, 2024·2 cites·20 claims
- 0588US11636360B1Communication routing between agents and contactsAMAZON TECH INC·Filed 2020·Granted Apr 25, 2023·9 cites·20 claims
- 0684US11741945B1Adaptive virtual assistant attributesAMAZON TECH INC·Filed 2019·Granted Aug 29, 2023·8 cites·20 claims
- 0748US12407618B1Service level based routing using visibility thresholdsAMAZON TECH INC·Filed 2023·Granted Sep 2, 2025·0 cites·20 claims
Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →